Control Panel; Running A Printer Check - Epson Stylus Photo R800 Product Information

Control Panel

To diagnose printer problems, check the printer's lights
(see below) or run a printer check (see below).
Lights Explanation
P
Green power The printer is receiving a print job, printing, replacing
light flashes an ink cartridge, charging ink, or cleaning the print
head.
)
Red paper Your paper ran out, multiple sheets fed, or the
light on wrong size sheet fed, or the CD/DVD tray is not
inserted completely or no CD/DVD is on the tray.
Sheet Feeder: If paper is out, load more paper and
press the
wrong size sheet fed, press the
eject the paper, then turn your printer off and then
on. For loading instructions, see page 7.
Roll Paper: See page 8 for instructions on loading
or reloading roll paper.
CD/DVD: See page 10 for instructions on inserting
the CD/DVD tray correctly.
)
Red paper Jammed paper or the CD/DVD tray is blocking print
light flashes head movement, or you're trying to print on paper or
a CD/DVD with the wrong media loaded.
If you suspect a paper jam, turn off the printer and
pull out the jammed paper. Open the cover and
remove any jammed or torn paper. Then do one of
the following:
Sheet Feeder: Turn on the printer, reload paper,
and press the
Roll Paper: Cut off the printed portion, then remove
the paper and reload it (see page 8).
CD/DVD: Gently pull out the CD/DVD tray and press
)
the paper button. See page 10 for instructions
on inserting the CD/DVD tray correctly.
If you suspect that you sent a print job to the wrong
paper path, load the correct paper or a CD/DVD.
H
Red ink light An ink cartridge is low on ink.
flashes
Make sure you have a replacement cartridge, then
follow the steps on page 11 to install it.
H
Red ink light An ink cartridge is out of ink, not installed, not
on installed correctly, or is not compatible with the
printer.
Follow the steps on page 11 to install or reinstall the
cartridge correctly.
)
paper button. If multiple sheets or the
)
paper button to
)
paper button.
Lights Explanation
Green P power The printer cover is open while printing with plain
light and red paper in Economy mode.
)
paper light
flash and red Close the printer cover.
H
ink light
flashes rapidly
Green P power Jammed paper or a foreign object is preventing the
light is off print head from returning to home position.
and
)
red paper Turn off the printer, open the printer cover, and
light and red remove any jammed or torn paper, or foreign object.
H
ink light flash Then turn the printer back on. If the error persists,
rapidly contact your dealer or Epson.
P
Green power An unknown printer error has occurred.
light, red
)
paper light, Turn off the printer, wait a few seconds, and turn it
H
and red ink on again. If the lights are still flashing, contact your
light flash dealer or Epson.

Running a Printer Check

You can run a printer check to determine whether a problem
comes from the printer or some other source.
1. Turn off your printer and computer, then disconnect the
printer's interface cable.
2. Load letter-size paper in the sheet feeder.
3. Hold down the ) paper button, then press and release the
P power button. Hold down the ) paper button until the
P power light flashes.
4. A test page prints the printer's ROM version number and a
nozzle check pattern.
❏ If the check page prints, the problem probably lies in
your software settings, interface cable, or computer, or
your software may not be installed correctly.
❏ If the check page doesn't print, you may have a problem
with your printer.
Try the suggestions in "Problems and Solutions" in the
User's Guide.
5. Turn off the printer and connect the interface cable, then
turn on your printer and computer.
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Epson Stylus Photo R800
Epson Stylus Photo R800
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