Troubleshooting - Westinghouse WVE606 User Manual

TROUBLESHOOTING

Cooktop
PROBLEM POSSIBLE CAUSE
Heating • Power not
elements not switched on
working
• Controls
incorrectly set
• Household fuse
blown
Benchtop • Wrong type of
becoming too cooking pot
hot and/or
• Pot may
beginning to
overhang the
discolour
cooktop
• Pot is too large
Food taking • Pot base is
too long to not flat
cook
• Pot may be
off centre
• Need to use a
larger element
• Using a round
based wok
• Controls are
incorrectly set
Cannot • Control set
simmer food too high
• Element
too large
Elements • Protective oils
giving off being removed
smoke or in first cooking
odours when
first used
Glass surface • Base of pot
becomes is concave
milky white
when pot is
removed
40
TROUBLESHOOTING
Faults
If there is a problem with the oven and/or grill, please:
SOLUTION
•
• Check cooktop
is plugged in and
power is on
•
• Check correct
knob turned for
NOTE: We may charge for service even in the guarantee
element
period if your problem is due to the causes listed below.
• Replace household
fuse. If the fuse
Data Plate
continues to
blow, contact the
When you need information, service or spare parts please
Service Centre
be prepared to tell us the:
•
• Make sure bases
are not concave
•
• Place pot on centre
These are shown on the data plate. The data plate is
of element so
visible when the oven or grill door is open.
that it does not
overhang
If you need more information, please contact the
Customer Care Centre on:
• Use a smaller pot
Australia: 1300 363 640
• Make sure pot base
(Australia – Centre is open 8.00am – 5.00pm Monday –
is flat or slightly
Friday Eastern Standard Time).
convex
New Zealand 0800 436 245
• Centre pot over
(New Zealand – Centre is open 8.00am – 5.00pm Monday
element making
– Friday).
sure it does not
overhang the
If you have a warranty or spare parts enquiry, you should
cooktop
call the number listed on the back page.
• Move pot to a
larger element
• Use a flat based
wok on electric
cooktops
• Check controls
are set correctly
and increase if
necessary
• Turn control to
lower setting
• Use a smaller
element
• Do not worry,
this is normal
• Use a flat
based pot
Check the points listed below before calling for
service. It may be possible to avoid a call by fixing the
problem yourself – and so continue cooking.
For cooking problems refer to "Dealing with
cooking problems".
Model number
Serial number