Solving Problems; Checking For Software Updates; Problems And Solutions - Epson WorkForce 840 Quick Manual

Solving Problems

Check the messages on the display screen to diagnose the cause of most problems.
Press if necessary, then press l or r and select . Press l or r
Problem Solver
to see all the help topics.
You can also check the basic troubleshooting suggestions below, or your online
User's Guide.

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for
free updates to your product software. Open your online
User's Guide and select or visit
Download the Latest Software
Epson's support website at epson.com/support (U.S.) or
epson.ca/support (Canada).
With Windows, you can select on the tab in the
Driver Update Maintenance
printer settings window. You can also click or , select or
Start Programs All
, select , select your product, and click .
Programs EPSON Driver Update

Problems and Solutions

Check the solutions below if you're having trouble using your Epson product. You
can often solve problems by checking the messages on the display screen.
Note:
If the screen is dark, press the touch screen to wake the printer from sleep mode.
Network Problems
If you have a poor wireless connection, try moving the product to a different
location. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
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Solving Problems