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en Troubleshooting
Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
62
Cause and troubleshooting
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 49
▶
is activated.
Check whether
▶
→ "Buttons", Page 25
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
is activated.
Rinse Hold
Continue the programme by selecting Spin or
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 48
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 48
▶
Water level is too high.
Start the Drain programme.
▶
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 68
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 56
▶
is activated.
Rinse Hold
.
is activated.
.
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