Samsung ProXpress C3060 Series Service Manual
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Samsung ProXpress C3060 Series Service Manual

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SERVICE
Color Laser MFP
Refer to the service manual in the GSPN (see the rear cover) for more information.
Color Laser MFP
ProXpress C3060 series
SL-C3060ND / SL-C3060FR /
SL-C3060FW
(Ver 1.00)
MANUAL
1. Precautions
2. Product specification and description
3. Disassembly and Reassembly
4. Troubleshooting
5. System Diagram
6. Reference Information
Contents

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Summary of Contents for Samsung ProXpress C3060 Series

  • Page 1 Color Laser MFP ProXpress C3060 series SL-C3060ND / SL-C3060FR / SL-C3060FW (Ver 1.00) SERVICE MANUAL Color Laser MFP Contents 1. Precautions 2. Product specification and description 3. Disassembly and Reassembly 4. Troubleshooting 5. System Diagram 6. Reference Information Refer to the service manual in the GSPN (see the rear cover) for more information.

  • Page 2: Table Of Contents

    Hardware configuration ....................2 − 25 2.2.5.1. Main board ....................2 − 27 2.2.5.2. 4-Line OPE Controller (C3060ND)..............2 − 29 2.2.5.3. GUI OPE Controller (C3060FR_FW)..............2 − 31 2.2.5.4. SMPS board ....................2 − 34 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 3 3.3.12. Fuser Fan........................3 − 16 3.3.13. Exit Unit........................3 − 16 3.3.14. DRIVE-T1 ......................... 3 − 17 3.3.15. Fuser Drive Unit ......................3 − 18 3.3.16. PH (Paper Handling) Drive Unit..................3 − 19 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 4 4.5. Useful management tools ......................4 − 21 4.5.1. SyncThru™ Web Service ....................4 − 21 4.5.2. Samsung Easy Printer Manager ..................4 − 23 4.6. Service Mode (Tech Mode)......................4 − 25 4.7. Troubleshooting ........................4 − 40 4.7.1.

  • Page 5: Precautions

    High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician. 2) Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.

  • Page 6: Caution For Safety

    Take care not to cut or damage the power cable or plugs when moving the machine. 9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.

  • Page 7: Handling Precautions

    1.2.4. Assembly and Disassembly precautions 1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.

  • Page 8: Disregarding This Warning May Cause Bodily Injury

    5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 9: Esd Precautions

    9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 10: Product Specification And Description

    Approx. 8,000 (K)/ 5,000(CMY) pages (CLT-K/C/M/Y503L) • C306xFW Approx. 2,500 (K)/ 2,500(CMY) pages (CLT-K/C/M/Y503S) Approx. 8,000 (K)/ 5,000(CMY) pages (CLT-K/C/M/Y503L) [ SL-C3060FR/FW ] 7) ADF / RADF • C306xND : ADF • C306xFR/FW : RADF Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 11: Specifications

    C306xFR/C306xFW: 469 x 452.5 x 504.3 mm (18.46 x 17.81 x 19.85 inches) • C306xND : 24.62 kg (54.28 Ibs) Weight Machine with supplies C306xFR/C306xFW : 26.32 kg (58.02 Ibs) • Max Monthly Duty Cycle 60,000 Images Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 12 The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses. • Power consumption can be completely avoided only when the power cable is not connected. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 13: Print Specification

    SMB / FTP / WSD Scan / LDAP Others: HTTPs / IPPs / SMTPs / LDAPs / 802.1x (EAP-MD5 / EAP-MSCHAPv2 / PEAP / TLS) / IPSec Duplex Print Built-in Direct Print PDF, JPEG, TIFF, PRN, XPS Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 14: Scan Specification

    C3060ND : No Communication Protocol SMTP / MIME(Base 64) Max. 216 x 356 mm (8.5" x 14") Scan Size Platen Max. 210 x 297 mm (8.3" x 11.7") Scan Original Types Text / Text&Photo / Photo Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 15: Copy Specification

    Text / Text&Photo / Photo / Magazine Copy Features N-Up / ID Card Copy(Platen Only) / Book Copy(Platen Only) / Watermark Copy / Erase Background / Erase Edge / Book Center Erase / Time & Date Stamp / ID Stamp Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 16: Fax Specification

    TAD I/F Tone/Pulse Yes (Selectable in Tech Mode) Pause Fax Features Auto Redial Last Number Redial Distinctive Ring Caller ID External Phone Interface Fax Forward to E-Mail Fax to PC Broadcasting 208 Locations Delayed Fax Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 17: Paper Handling

    Media weight • Thick Paper: 91 ~ 105 g/m² • Bond Paper: 105 ~ 120 g/m² Cardstock: 121 ~ 163 g/m² • Thicker Paper: 164 ~ 220 g/m² • Sensing Paper Empty : Yes Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 18 Yes (C3060FR/FW only) Width: 105 ~ 216 mm (4.1" ~ 8.5") Document Size • Length: 148 ~ 356 mm (5.8" ~ 14") • Document Weight 60 ~ 120 g/m² (14 ~ 32 lb) Auto Detected Size Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 19: Software And Solution

    C306xND : N/A HDD Overwrite (Max. Overwrites) • C306xFR/FW : 9 Security Secure Print C306xND : No • Encrypted Secure Print C306xFR/FW : Yes • Encrypted PDF Mode (Encrypted Scanning) IP Sec Smart Card Authentication Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-10...

  • Page 20: Supplies

    When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions. 2-11 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 21: Maintenance Parts

    Approx. 100,000 pages ADF pick up roller Assy JC97-04199A Approx. 20,000 pages For SL-C3060FR ADF rubber pad JC97-03069A Approx. 20,000 pages For SL-C3060FR Pick-Up/Foward/Separation roller for For optional tray JC90-01191A Approx. 200,000 pages tray2,3 Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-12...
  • Page 22 2. Product specification and description 2.1.2.10. Option Item Model Name Remark Second Cassette Feeder (SCF) SL-SCF3000 550 sheets @ 75 g/m² 802.11bgn , Active NFC Wireless Option Kit SL-NWE001X C306xND and C306xFR only Memory 2-13 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 23: System Overview

    Some features and optional goods may not be available depending on model or country. Automatic Document Feeder (ADF) cover Automatic Document Feeder (ADF) width guide Automatic Document Feeder (ADF) input tray Automatic Document Feeder (ADF) output tray Control panel Control board cover Front cover Tray 1 Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-14...
  • Page 24 USB memory port Output tray Output support tray Front cover handle Scanner lid Scanner glass Paper width guides on a multipurpose tray Multi-purpose support tray Toner cartridges Toner cartridge handle Intermediate Transfer Belt (ITB) 2-15 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 25 Control panel Control board cover Front cover Tray 1 Optional tray NOTE Max 2 optional trays can be installed to the machine. Push-release of Multi-purpose tray Multi-purpose tray USB memory port Output tray Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-16...
  • Page 26 Output support tray Front cover handle Scanner lid Scanner glass Paper width guides on a multipurpose tray Multi-purpose support tray Toner cartridges Toner cartridge handle Intermediate Transfer Belt (ITB) RADF duplex jam cover 2-17 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 27: Rear View

    Some features and optional goods may not be available depending on model or country. Waster toner container Rear cover Rear cover handle Power receptacle USB memory port USB port Network port Telephone line socket (LINE)* Extension telephone socket (EXT.)* * C306xFR only. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-18...

  • Page 28: Paper Path

    2. Product specification and description 2.2.3. Paper Path The following diagram displays the path that the paper follows during the printing process. 2-19 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 29: System Layout

    Transfer roller, Pick up unit, Fuser unit, Cassette. The hardware parts consists of the main board, SMPS, HVPS board, OPE board, PC interface. Exit Unit Toner Cartridge Fuser Unit ITB Unit T2 (Second transfer) roller MP Unit Registration(Regi.) roller Cassette Pick up/Forward/Separation roller Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-20...

  • Page 30: Feeding Section

    3) MP (Multi-Purpose) Tray The MP(multi-purpose) tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. 2-21 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 31: Transfer Roller

    The transfer roller unit is assembled to the rear cover. The transfer roller helps to carry the toner off the OPC drum to the paper. 2.2.4.3. Drive Unit This machine has various drive units. Each drive unit controls the operation for fuser, toner cartridge, duplex, pick up, feeding by using motor and gear train. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-22...

  • Page 32: Fuser Unit

    5) Halogen Lamp • Voltage : 120 V (115 ± 5 %) / 220 V : 230 ± 5 % • Capacity : 850 Watt ± 25 W 2-23 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 33: Lsu (Laser Scanner Unit)

    In other words, after the HSYNC signal is detected, the image data is sent to the LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-24...

  • Page 34: Hardware Configuration

    The video controller receives print data from the host through network or USB Port. It takes this information and generates printable video bitmap data. The main board is adopted 800 + 400 MHz CPU that is integrated with engine and video controller. It has 512 MB DDR3 memory. 2-25 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 35 2. Product specification and description Circuit board locations The following diagrams show the locations of the printer circuit boards: Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-26...

  • Page 36: Main Board

    The main processor in main board is integrated engine controller and video controller. DDR3 512MB is adopted for high speed data processing. Boot adopted the 128MB NAND Flash. USB is the embedded type and wired network supports gigibit ethernet. [Main board diagram] 2-27 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 37 SMPS connector Fax I/F connector BLDC Motor connector DEVE Home sensor/solenoid connector • Information Part Code : ▪ SL-C3060ND : JC92–02905A ▪ SL-C3060FR : JC92–02906A ▪ SL-C3060FW : JC92–02906B Part Name : PBA-MAIN Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-28...

  • Page 38: 4-Line Ope Controller (C3060Nd)

    The OPE controller is composed of an OPE MICOM, Status LED, ECO LED, Power LED, Navigation LED, 4–Line LCD, Buttons. The OPE controller communicates with main controller via UART. The power LED is controlled by the main board. [OPE controller diagram] [OPE controller image] 2-29 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 39 This board is located over the LCD and functions the Back Light. It is included in LCD Assy and is assembled to OPE controller. • Information Part Code : JC92-02523A Part Name : PBA-BLU • Connection Interface connector to OPE PBA Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-30...

  • Page 40: Gui Ope Controller (C3060Fr_Fw)

    The OPE Key PBA is composed of the numeric keys, power save key, copy key. The OPE communicates with main board via USB 2.0. The power LED is controlled by the main board. [OPE controller diagram] 2-31 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 41 Part Name : PBA-OPE • Connection FFC connector to OPE Key PBA USB interface connector to Main controller Interface connector to Scanner home sensor FFC interface connector to 4.3 inch Touch LCD [OPE Key PBA] Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-32...
  • Page 42 2. Product specification and description • Information Part Code : JC92-02524B Part Name : PBA-OPE KEY SUB • Connection Interface connector to Main controller FFC connector to OPE Main PBA 2-33 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 43: Smps Board

    DC +24V : 144W ▪ FDB : 850W • Information 110V 220V Part Code JC44-00222D JC44-00223D PBA Name PSPN2-TYPE3R-V1 A PSPN2-TYPE3R-V2 A • Connection INPUT_AC OUTPUT_AC(to Fuser) OUTPUT_DC(to Main PBA) Control Signal (from Main PBA) Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-34...
  • Page 44 Power Ground +24V2 +24V Power Power Ground +24V3 +24V Power Signal Connector2 (CON4) PIN ASSIGN PIN Name Description Ground 24V_ON/OFF 24V ON/OFF Relay on Fuser Relay 24VS Photo Triac Bias Fuser on Fuser on 2-35 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 45: Hvps Board

    HVPS2 – HVPS1 THV1 YMCK Front cover open Switch THV2 Ambient, Humidity Rear cover open Switch Main-HVPS I/F #2 Crum C,K • Information Part Code : JC44-00242A / JC44-00243A PBA Name : HVPS Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-36...

  • Page 46: Fax Board

    2.2.5.6. Fax Board Fax controller (FCON) controls the fax sending and receiving. • Information Part Code : JC92–02552C PBA Name : PBA-FAX CARD • Connection Interface Connector to Main controller Interface Connector to SPK 2-37 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 47: Wireless Lan Board (C3060Fw)

    2.2.5.7. Wireless LAN board (C3060FW) The Wireless LAN Module supports 802.11b/g/n. It communicates with video controller via USB. • Information Part Code : JC92-02767A PBA Name : PBA-WNPC • Connection Interface connector to main board Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-38...

  • Page 48: Electrical Parts Location

    Main Board Fuser Cam detection Photo interrupter (Binfull sensor) Main Board Binfull detection Photo interrupter (Fuser Exit sensor) Main Board Fuser Exit detection Switch Rear Cover (Cover Rear Open sensor) HVPS Cover Open detection 2-39 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 49 HVPS Motor BLDC-BT6 Humidi.-Temp Sensor Clutch-Electric Z41 PBA Waste Sensor SMPS Power Inlet Fan Type-1 Motor Step Clutch-Electric Z41 Main Board Clutch-Electric Z41 Motor Step Solenoid MP Fan Type-7 Clutch-Electric Z41 Motor BLDC Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-40...

  • Page 50: Engine Firmware Control Algorithm

    Humidity Sensor in the device senses a change in the environment. The current to the Transfer Roller is changed using an AD converter on the HVPS. The voltage value for impressing to the transfer roller is decided by the changed value. 2-41 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 51: Fusing

    Recovery: If the LReady or Hsync error happens, the paper is exited before the error code is initiated. The engine mode is changed to recovery mode and the engine informs the main system of the engine mode. And the engine checks the LSU error. If the error doesn’t happen, the printing job resumes. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-42...

  • Page 52: Software Descriptions

    1) The Application (Emulation) interprets and translates data received from the Host to a printing language to complete the users job. 2) The Kernel controls and manages the whole procedure including Control flow and the Printing Job before transferring it to the Engine for printing. 2-43 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 53: Data And Control Flow

    3) The Application Layer containing the Emulation portion interprets the data from the selected emulation [PCL, PS], and transfers the data to the Kernel Layer. 4) The Engine prints the rendered bit-map data to paper with required size and type by Kernel. Copyright© 1995-2017 SAMSUNG. All rights reserved. 2-44...

  • Page 54: Disassembly And Reassembly

    3.1.1. Precautions when assembling and disassembling • Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.

  • Page 55: Releasing Plastic Latches

    Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 56: Replacing The Maintenance Parts

    1. Open the front cover and remove all toner cartridges. 3. Remove the cassette. 4. Remove the harness cover after removing 1 screw. 2. Remove the guide-cartridge by releasing the right hook. 5. Unplug 2 connectors. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 57 7. Open the front cover. Pick out the connector that is 10. Release the left cover by pushing it to the direction of unplugged in step 5. arrow. 11. Remove the ITB Unit. 8. Lift up the both sides of the ITB Unit slightly. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 58: Fuser Unit

    1. Open the rear cover. Remove 5 screws. And remove 3. Unplug the connectors [see blue arrows], then remove the cover[A]. the Fuser Unit. 2. Remove 5 screws. Rmove the cover[A]. And take off the fuser unit. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 59: Transfer Roller Assy

    3. Disassembly and Reassembly 3.2.3. Transfer Roller Assy 1. Open and remove the rear cover. 2. Remove the Transfer Roller Assy by releasing 4 hooks. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 60: Pick Up_Forward_Separation Roller

    3.2.4. Pick up_Forward_Separation roller 1. Remove the cassette. Stand the machine to see the 3. Remove 2 screws. Pull and release the Pick-up/Forward bottom. roller Assy. 2. Release the Reverse roller Assy by pushing both hooks. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 61: Replacing The Main Svc Parts

    1. Open and remove the rear cover. 4. Release the left cover by pushing it to the direction of arrow. 2. Remove 4 screws. 5. Release the right cover. 3. Open the front cover. And then, remove 4 screws. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 62: Hvps Board

    2. Remove 7 screws. Unplug the connector. And release the HVPS_1 board. 3.3.3. Outer Temperature Sensor 1. Remove the left cover. (Refer to 3.3.1) 2. Remove 1 screw. Unplug the connector. And remove the sensor. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 63: Main Board

    2. Unplug all connector. Remove 4 screws. And remove the main board. 3.3.5. SMPS Fan 1. Remove the right cover. (Refer to 3.3.1) 3. Remove the SMPS fan. 2. Unplug the fan connector. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-10...

  • Page 64: Smps Board

    3.3.7. ADF or RADF Unit 2. Lift up and release the ADF(RADF) Unit. NOTE C3060ND : ADF / C3060FR : RADF 1. Open the ADF(RADF) unit. Unplug the connector after removing the harness cover. 3-11 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 65: Ope Unit

    3. Disassembly and Reassembly 3.3.8. OPE Unit 1. Remove ADF/RADF Unit. (Refer to 3.3.7) 3. Unplug all connectors. And then remove the OPE unit. 2. Turn the OPE unit over. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-12...

  • Page 66: Platen Unit

    3. Remove the OPE unit. (Refer to 3.3.8.) 4. Remove the hole cap on the platen unit. 7. Lift up and release the the platen unit. 5. Remove 4 screws from the top and rear. 3-13 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 67: Middle Cover

    4. Remove the platen unit. (Refer to 3.3.9.) 5. Remove 2 screws from the top of the middle cover. 8. Lift up and release the middle cover. 6. Remove 2 screws from the front. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-14...

  • Page 68: Lsu

    3. Disassembly and Reassembly 3.3.11. LSU 1. Remove the middle cover. (Refer to 3.3.10) 3. Unplug all connectors. And then, remove the LSU. 2. Remove 4 screws. 3-15 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 69: Fuser Fan

    1. Remove the right cover. (Refer to 3.3.1.) 4. Release the exit unit after removing 4 screws. 2. Remove the middle cover. (Refer to 3.3.10.) 3. Unplug the exit unit harness from the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-16...

  • Page 70: Drive-T1

    1. Remove the right cover. (Refer to 3.3.1.) 2. Remove the SMPS board. (Refer to 3.3.6.) 3. Remove the main board bracket after removing 4 screws. 4. Release the BRACKET-T1 after removing 3 screws. 3-17 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 71: Fuser Drive Unit

    1. Remove the right cover. (Refer to 3.3.1.) 3. Remove the harness holder[A]. 2. Remove the main board bracket after removing 4 screws. 4. Remove the Fuser Drive Unit after removing 4 screws. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-18...

  • Page 72: Ph (Paper Handling) Drive Unit

    6. Remove the Holder-TR Motor DC after removing 3 screws. 3. Remove the rear cover. 7. Remove the PH drive unit after removing 4 screws. 4. Release the spring. Remove the poly-washer. And remove the Duplex Swing Gear Assy [B]. 3-19 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 73: Main Drive Unit

    1. Remove the right cover. (Refer to. 3.3.1.) 4. Remove 7 screws securing the main drive unit. 2. Remove the SMPS board. 3. Remove the main board bracket after removing 4 screws. 5. Release the main drive unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-20...

  • Page 74: Mp Pick-Up Unit

    1. Remove the right cover and left cover. (Refer to 3.3.1) 4. Remove 4 screws. 2. Remove the front cover. 5. Remove the MP Pick-Up unit after unplug the connector. 3. Remove the Frame-MP Tray. 3-21 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 75: Solenoid

    4. Release the spring. Remove poly-washer. And, remove 8. Remove 1 screw. Unplug the harness. And then, the Duplex Swing Gear Assy[A]. remove the solenoid. 5. Remove 2 screws. And then, release the Inlet Assy[B]. Copyright© 1995-2017 SAMSUNG. All rights reserved. 3-22...

  • Page 76: Frame-Separation Unit

    3. Remove the waste toner container. 6. Pull the right of the FRAME-SEPARATION to the front and release it. 4. Remove 2 screws. And then, release the Cover-Rear 7. Unplug the harness. Bottom. 3-23 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 77: Troubleshooting

    If you need to turn the machine off, press this button for more than three seconds. Start Color Begins a printing job in color mode. Black Begins a printing job in black and white mode. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 78 (Fax) > On Hook Dial > On Hook on the Home screen, you can hear the dial tone. Then, enter the fax number. This process is similar to making a call using a speaker phone Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 79 Resets the current machine’s setup. Status LED Indicates the status of your machine. CAUTION When you use the touch screen, use your finger only. The screen may be damaged with a sharp pen or the like.. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 80: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printing Status window. Status Description The machine is off-line.

  • Page 81: Updating Firmware

    If you are using USB connection, disconnect all other USB printers from the PC. The firmware update you are about to install has been tested for compatibility with Samsung toner cartridge products ONLY. Installing The upgrade may cause a non-Samsung toner cartridge to malfunction.

  • Page 82: Update The Firmware By Using The Usb Port

    2) Download the firmware file to your PC. Unzip the file. 3) Drag the firmware file(*.hd) and drop down it on the usblist2.exe. And then firmware update will be started automatically. 4) Once the firmware update is complete, the machine will be rebooted automatically. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 83: Updating From The Network

    Sync Thru™ Web Service. NOTE • Login using the Administrator ID and Password established during initial machine setup. • If Admin ID and password is not established, use the default value. (ID: admin / Password: sec00000) Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 84 4. Troubleshooting 2) Click on Maintenance > Firmware Upgrade > Upgrade Wizard. 3) Choose installation file (F/W file) by browsing the file system and click [OK]. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 85 4) The uploading step will start and verify installation file (F/W file). 5) After uploading the f/w file on printer, validation information will appear. Check Firmware version and click Next to upgrade Firmware and press [Next] to start the firmware upgrade. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 86 4. Troubleshooting 6) The firmware update will start. 7) Once the installation is complete, the machine power-off and power-on automatically. 4-10 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 87: Clearing Paper Jams

    Original paper jam in front of scanner 1) Open the document feeder cover. 3) Close the document feeder cover. 2) Gently remove the jammed originals from the document feeder. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-11...
  • Page 88 4. Troubleshooting Original paper jam inside of scanner 1) Open the document feeder cover. 2) Gently remove the jammed originals from the document feeder. 3) Close the document feeder cover. 4-12 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 89 Original paper jam in exit area of scanner 1) Remove any remaining pages from the document feeder. 2) Open the stacker up. 3) Gently remove the jammed originals from the document feeder. 4) Close the stacker. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-13...
  • Page 90 3) Gently remove the jammed originals from the document NOTE feeder. C306xFR only. 1) Open the document feeder cover. 4) Close the duplex cover and document feeder cover. 2) Open the document feeder duplex cover. 4-14 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 91: Clearing Paper Jams

    To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray1 1) Take off the cassette. 3) Reinstall the cassette. 2) Remove the jammed paper by gently pulling it straight out. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-15...
  • Page 92 2) Remove the jammed paper by gently pulling it straight out. 6) Close the rear cover. 3) Reinstall the optional cassette. If you do not see the paper in this area, stop and go to next step: 4-16 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 93 If you do not see the paper in this area, stop and go to 4) Remove the jammed paper by gently pulling it straight next step: out. 2) Close the MP tray. 5) Reinstall the cassette. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-17...
  • Page 94 2) Remove the jammed paper by gently pulling it straight CAUTION out. The fuser area is hot. Take care when removing paper from the rear of the machine. 1) Open the rear cover. 3) Close the rear cover. 4-18 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 95 3) Remove the jammed paper by gently pulling it straight out. out. 4) Close the rear cover. If you do not see the paper in this area, stop and go to next step: 2) Open the rear cover. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-19...
  • Page 96 4. Troubleshooting In the duplex unit area 1) Open the rear cover. 2) Remove the jammed paper by gently pulling it straight out. 3) Close the rear cover. 4-20 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 97: Useful Management Tools

    Supplies: Shows how many pages are printed and amount of toner left in the cartridge. • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-21...
  • Page 98 Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade : You can check the firmware version used in the machine. Check the version and update it if necessary.

  • Page 99: Samsung Easy Printer Manager

    Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager . For Mac, The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: NOTE The screenshot may differ depending on operating system you are using.
  • Page 100 The information will vary based on the machine selected. Some machines do not have this feature. Order supplies Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. 4-24 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 101: Service Mode (Tech Mode)

    Supplies Information Usage Counter Error Information Information Fax Protocol Dump Fax Diagnostics Report Toner Event (Toner Event Log) Auto Color Registration Job Duty Auto Toning History Memory Usage Assert History Export Reports Export Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-25...
  • Page 102 (Clear All Memory) Clear Admin Password (Clear Admin Format Mass Storage Device Service Functions Off * Engine Footer Part Replacement Toner Alert Disable * Xss Auditing Browser Setting Enable Java Script Error Off * 4-26 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 103 Supplies Information report shows toner cartridge information such as toner remaining, toner capacity, toner product date etc. Usage Counter Usage Counter report shows the information for amount of printing usage. Error Info Error Information report shows error records. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-27...
  • Page 104 Detect if Black OPC/DEV BLDC Motor High[Low] runs at normal speed 100-0040 Color OPC Color OPC BLDC Motor is On/Off On[Off] 100-0050 Color OPC Rdy Detect if Color DEV BLDC Motor runs at High[Low] normal speed 4-28 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 105 Yellow Dev bias voltage on at normal drive On[Off] level 106-0010 M Dev Bias Magenta Dev bias voltage on at normal drive On[Off] level 106-0020 C Dev Bias Cyan Dev bias voltage on at normal drive On[Off] level Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-29...
  • Page 106 Detect LSU HSync3 (cyan) High[Low] 110-0170 LSU HSync4 Detect LSU HSync4 (black) High[Low] 111-0080 ID Sensor Start ID sensor sensing On/Off On[Off] 111-0090 IC Sensor Chk Display ID sensor reading value Numeric 3 digits 4-30 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 107 20-520 Error Rate Adjust Error Rate ( Off / 5% / 10% / 20% ) 0=OPTION_RATE 1=OPTION_RATE 2=OPTION_RATE 3=OPTION_RATE 20-530 Dial tone detect detect dial tone prior to sending Country 0=OPTION_OFF Value 1=OPTION_ON Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-31...
  • Page 108 Country 0=OPTION_OFF Value 1=OPTION_ON 20-560 TCF Duration Adjust TCF duration (ms) 1500 1000~3000 20-570 Continuous Frame disables continuous TX frame command in 0=OPTION_OFF Phase B. (DCS Only) 1=OPTION_ON 4-32 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 109 9600BPS 9=MODEM_V17 12000BPS 10=MODEM_V17 14400BPS 11=MODEM_V34 2400BPS 12=MODEM_V34 4800BPS 13=MODEM_V34 7200BPS 14=MODEM_V34 9600BPS 15=MODEM_V34 12000BPS 16=MODEM_V34 14400BPS 17=MODEM_V34 16800BPS 18=MODEM_V34 19200BPS 19=MODEM_V34 21600BPS 20=MODEM_V34 24000BPS 21=MODEM_V34 26400BPS 22=MODEM_V34 28800BPS 23=MODEM_V34 31200BPS 24=MODEM_V34 33600BPS Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-33...
  • Page 110 V.17 14400 L1 Emits V.17 14400 bps Line1 On / Off 20-049 V.34 2400 L1 Emits V.34 2400 bps Line1 On / Off 20-050 V.34 4800 L1 Emits V.34 4800 bps Line1 On / Off 4-34 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 111 To check quality problem as shown below • Operation Procedure 1) Enter SVC mdoe. Select the following menu. (Diagnostics > Scanner > Shading Test > Shading&Print) 2) Check if RESULTS on the printed sheet is OK. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-35...
  • Page 112 This menu is to test all keys on the operation control panel. The result is displayed on the LCD window each time you press a key. • Diagnostics > Skew Pattern This menu prints the skew patten stored in the machine. • Diagnostics > Restart Machine This menu reboots the mahcine. 4-36 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 113 1GB. If the system log size become considerably huge, it will take longer time to copy to the plugged memory. • Service Functions >UI Log Level This menu is to check the UI debug message for development. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-37...
  • Page 114 This function shall provide the setting options as follows: Off (default) : Load envelope SEF direction 90 degrees : Load envelope LEF direction 180 degrees : Load envelope SEF direction with flap is bottom side 4-38 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 115 This menu sets up operation for CTD calibraiton according to engine status. On : executes CTD calibration accroding to engine status. This may skip the CTD calibraiton while machine comes to determined condition. Off : executes CTD calibration according to determined condition. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-39...

  • Page 116: Troubleshooting

    - Main PBA Red LED on / See the troubleshooting OPE LED Error message for error code Green OK? is displayed. Print (test page) Printing Refer to "Solution quality is of Image Problem" nomal? 4-40 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 117: Error Code And Troubleshooting

    Replace new Y toner / Replace with new yellow toner cartridge P.4–51 C2-2170 Replace new Y toner / End of life, Replace with new yellow toner cartridge P.4–51 C2-2410 Y toner not installed / Install yellow toner cartridge P.4–51 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-41...
  • Page 118 C2-4515 Cyan toner country info. error / The toner cartridge is not compatible with P.4–56 your country. Install new toner cartridge C2-4517 Error: #C2-4517 / Cyan Toner Failure: #C2-4517. Call for service P.4–56 4-42 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 119 Replace pickup roller / Replace with new tray 2 pickup roller P.4–61 C9-1125 Replace retard roller / Replace with new tray 2 retard roller P.4–61 H1-1210 Paper Jam in tray 2 P.4–61 H1-1211 Paper Jam in tray 2 P.4–61 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-43...
  • Page 120 Error: #S6-3234 / Failed connection to WPS. Try again or setup other S6-3234 P.4–76 wireless connection Error: #S6-3235 / Wi-Fi Direct is not ready. Turn off then on. Call for S6-3235 P.4–76 service if the problem persists 4-44 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 121 Original paper jam P.4–79 U3-3413 Original paper jam P.4–79 U3-3513 Original paper jam P.4–79 U3-3514 Original paper jam P.4–79 U3-4110 Scanner door open / Door of scanner is open. Close the door P.4–79 Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-45...

  • Page 122: 11-2Txx (Paper Mismatch Error)

    Paper mismatch MPT Load [A4] [Plain] Continue ⊙ Cancel X ► Symptom Paper in tray is not matched to the machine paper setting. ► Troubleshooting method 1) Check and change the paper setting of the corresponding tray properly. 4-46 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 123: Ax-Xxxx (Motor_Fan_Sensor Error)

    4) Check if the connection between main board and fuser motor are correct. 5) If the connection is OK, replace the fuser motor. 6) If there is a driver test for this component, please try it first. If the problem persists, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-47...
  • Page 124 4) If the connection is OK, replace the motor in the main drive unit. 5) If there is a driver test for this component, please try it first. If the problem persists, replace the main board. 4-48 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 125 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-49...
  • Page 126 The value of the outer temperature sensor is out of normal area. ► Troubleshooting method 1) Check if the machine is installed in the proper area. 2) If the temperature sensor is defective, replace it. 4-50 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 127: Cx-Xxxx (Supplies And Maintenance Parts Error)

    And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the yellow toner cartridge with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-51...
  • Page 128 ► Symptom The yellow toner cartridge is not compatible. ► Troubleshooting method 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C2–2711 / C2–2712 / C2–2713 / C2–2714 ► Error message Error: #C2-271x / Toner Cart Failure: #C2-271x.
  • Page 129 And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the magenta toner cartridge with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-53...
  • Page 130 ► Symptom The magenta toner cartridge is not compatible. ► Troubleshooting method 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C2–3711 / C2–3712 / C2–3713 / C2–3714 ► Error message Error: #C2-371x / Toner Cart Failure: #C2-371x.
  • Page 131 And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the cyan toner cartridge with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-55...
  • Page 132 ► Symptom The cyan toner cartridge is not compatible. ► Troubleshooting method 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C2–4711 / C2–4712 / C2–4713 / C2–4714 ► Error message Error: #C2-471x / Toner Cart Failure: #C2-471x.
  • Page 133 And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the black toner cartridge with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-57...
  • Page 134 ► Symptom The black toner cartridge is not compatible. ► Troubleshooting method 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C2–5711 / C2–5712 / C2–5713 / C2–5714 ► Error message Error: #C2-571x / Toner Cart Failure: #C2-571x.
  • Page 135 The ITB unit is not compatible. ► Troubleshooting method 1) Print the supply information report. Check information of the ITB Unit. 2) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-59...
  • Page 136 1) Print the supply information report. Check the life remaining of the waste toner container. 2) If its life is at the end, turn the machine off and replace the waste toner container with new one. 4-60 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 137 The pick up / forward / separation rollers for tray2 are at the end of its life. ► Troubleshooting method 1) Turn the machine off. 2) Replace the pick up/forward/separation rollers for Tray2, and reset its count. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-61...

  • Page 138: H1-Xxxx (Optional Cassette Error)

    Check if the paper empty actuator is assembled correctly. If it is broken or deformed, replace it with new one. b) Check if the paper empty sensor connector is connected correctly. If the paper empty sensor is defective, replace it. 4-62 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 139 Check if the paper empty sensor connector is connected correctly. If there is a service test for this component perform it first. If the paper empty sensor is found to be defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-63...

  • Page 140: Mx-Xxxx (Jam_Paper Handling Error)

    Check if the actuator is assembled correctly. 3) Check the motor operation, by checking if there is a service test for this component, perform it first. If there is any defective parts, replace it or PH drive unit. 4-64 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 141 Check if the paper empty actuator is assembled correctly. If it is broken or deformed, replace it with new one. b) Check if the paper empty sensor connector is connected correctly. If the paper empty sensor is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-65...
  • Page 142 Check if the MP paper empty actuator is assembled correctly. If it is broken or deformed, replace it with new one. b) Check if the MP paper empty sensor connector is connected correctly. If the paper empty sensor is defective, replace it. 4-66 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 143 Check the motor operation, gear in the PH drive unit. If there is any defective parts, replace it or PH drive unit. d) Check the T1–DRIVE unit. If there is any defective parts, replace it or T1–DRIVE unit. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-67...
  • Page 144 Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it. c) Check if the exit unit has any defective parts. Replace the exit unit. 4-68 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 145 The machine detected that the output tray has got full or the bin-full sensor is defective. ► Troubleshooting method 1) Remove the paper on the output tray. 2) Check if the Bin-full Sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-69...

  • Page 146: Sx-Xxxx (System Error)

    Error: #S2-1210/ Engine System Failure: #S2-1210.Call for service ► Symptom CPU in the main board has some problem. ► Troubleshooting method 1) Turn the machine off then on. 2) If the problem persists, replace the main board. 4-70 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 147 S2–3319 : The engine is in ACR (Auto Color Registration) mode. • S2–331A : The engine is in image density control or image stabilization mode. When these errors display, wait until the message will be disappeared or turn the machine off then on. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-71...
  • Page 148 ► Troubleshooting method 1) Check if the front cover is closed perfectly. 2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace the HVPS board. 4-72 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 149 If the fax line is normal, check the connection between the fax board and main board in the machine. c) Reconnect the harness. d) If the problem persists, replace the fax board. e) If the problem persists, replace the main board. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-73...
  • Page 150 The confirmation was requested for wired port, the server has rejected. / The confirmation protocol is not the same or user information (ID/Password) is wrong. ► Troubleshooting method Check the setting-up for 802.1x confirmation server. • Re-enter the server information and confirmation protocol. • Re-enter the user information. 4-74 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 151 Error: #S6-3233 / Not connected from the wireless AP. If you do not reconnect automatically, check the wireless settings ► Symptom Wireless BSSID value is 0 or wireless module is disconnected. ► Troubleshooting method 1) Turn the machine and AP off then on. 2) Change the wireless network settings. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-75...
  • Page 152 Error: #S6-3236 / Failed to connect to Wi-Fi Direct. Turn off your mobile device and turn it on ► Symptom Wi-Fi Direct library is initialized. ► Troubleshooting method 1) Turn the machine off then on. 2) Change the wireless network settings. Retry it. 4-76 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 153: U1-Xxxx (Fuser Error)

    Check if the thermistor is twisted or contaminated; and is in contact with the Heat Roller. 3) After confirming continuity in the fuser connector and the problem still exists; order the SMPS and Fuser Unit and install as is necessary. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-77...

  • Page 154: U2-Xxxx (Lsu Error)

    5) Reconnect the LSU harness and then execute the LSU motor test again. 6) If the problem persists, replace the LSU. 7) If the problem persists after replacing LSU, replace the main board. 4-78 Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 155: U3-Xxxx (Adf Error)

    Check if the cover open sensor is connected correctly. Reconnect the harness. If the sensor is defective, replace it. b) Check if the rib of the cover open is deformed or broken. If necessary, replace the cover open. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-79...

  • Page 156: Image Quality Problems

    The first step is to generate prints using printable pages embedded in the printer on laser paper. The paper should be from an unopened ream that has been acclimated to room temperature and you should ensure that genuine Samsung Toner is installed in the printer.
  • Page 157 Check if there are scratches on the circumference of the Replace the corresponding toner cartridge and test again. developing roller. Check if paper transfer belt is damaged or contaminated. Replace the ITB unit and test again. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-81...
  • Page 158 Check the connecting state between the Main PBA and HVPS. Reconnect the harness. Poor contact between toner cartridge and set contacts. Clean the contacts as necessary. Replace any deformed or damaged contacts. HVPS1 is defective. Replace the HVPS1. 4-82 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 159 The life of the Toner Cartridge has expired. Replace the corresponding toner cartridge. The pressure force in the left and right springs of the ITB Replace the ITB Unit unit is not even. Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-83...
  • Page 160 Roller Period for Horizontal Problem Roller Description Band Period (mm) Defective part Pressure Roller 69.08 mm Fuser Unit Charge roller 26.7 mm OPC drum 75.4 mm Toner Cartridge Developing roller 27.5 mm Supply roller 37 mm 4-84 Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 161 The output from the HVPS is abnormal. Replace the defective HVPS. NOTE HVPS output information If the output for MHV, DEV is abnormal, replace the HVPS1 (JC44–00242A). If the output for 1THV, 2THV is abnormal, replace the HVPS2 (JC44–00243A). Copyright© 1995-2017 SAMSUNG. All rights reserved. 4-85...

  • Page 162: System Diagram

    M C L K 3C H D C DC ( 1. 5V, 1. 2V, 3. 3V) A TTI NY25 B LD C B LD C YM C M ot or M ot or SP EA K ER Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 163: Connection Diagram_1

    SCF x2 V2 JC 44- 00223D , E( KO R ) JC31- 00165A U PD 70F3824G B JC31- 00075A M AX 2A 2. 4A, 1500 JC32- 00014A JC32- 00014A 1900 ~ 860 gf cm Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 164: Connection Diagram_2

    R&D Gr oup N . C C 3060 3i n1 O N LY N . C Di gi t al Pr i nt i ng Di vi si on Sam sung El ect r onic s Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 165: Reference Information

    M2 short). Tweezers Spring Hook Standard : For general home use, small type. Standard : For general use Cotton Swab Software (Driver) installation CD ROM Standard : For general home use, for medical service. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 166: Glossary

    IP addresses to client hosts. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all DIMM the data within the machine like printing data, received fax data. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 167 Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 168 As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 169 Resolution resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Interprocess communication mechanism. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 170 (WAP) and any wireless laptop or WPA-PSK desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 171 XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-independent document format. Copyright© 1995-2017 SAMSUNG. All rights reserved.

  • Page 172: Document Revision List

    6. Reference Information 6.3. Document Revision List Version Date Page Description 1.00 07/May/2012 Release 2.00 13/Aug/2014 P.6–8 Add Document Revision List Copyright© 1995-2017 SAMSUNG. All rights reserved.
  • Page 173 CIS, Africa E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics © 2017 Samsung Electronics Co.,Ltd. Co.,Ltd. All rights reserved. Any unauthorized use of Manual can be punished under Printed in Korea applicable International and/or domestic law.

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