Troubleshooting - VTech CS6719-4 Abridged User Manual

Clr voicemail
Key tone
Home area
code
Dial mode
Use the Clr voicemail feature when the telephone indicates there is
new voicemail but there is none. For example, when you have accessed
your voicemail while away from home. The Clr voicemail feature only
turns off the indicators; it does not delete your voicemail messages.
As long as you have new voicemail messages, your telephone service
provider continues to send the signal that turns on the indicators.
The following are some of the telephone features you may wish to set.
Refer to Telephone settings in the online Complete user's manual for
complete instructions on setting all telephone features.
Ringer volume (handset)
You can adjust the ringer volume level, or turn the ringer off.
Press MENU when the handset is not in use.
.
Scroll to Ringers and then press SELECT twice.
2.
3. Press or
to save.
When the ringer volume is set to Off, the handset still rings when you
press FIND HANDSET on the telephone base.

Troubleshooting

If you have difficulty with your telephone, please try the suggestions
below.
For customer service, visit our website at www.vtechphones.com or call
 (800) 595-95. In Canada, go to www.vtechcanada.com or
call  (800) 267-7377.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly. For optimum daily
performance, return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled
by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base
and the wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 5
seconds, then plug it back in. Allow up to one minute for the cordless handset
and telephone base to synchronize.
• Charge the battery in the handset for up to  hours.
• If the battery is completely depleted, charge the handset for at least 30
minutes before use.
• Remove the battery and then install it again. If that still does not work, it may
be necessary to purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in
a working telephone. If the other telephone does not work, the problem is
probably in the wiring or the telephone service. Contact your telephone
service provider.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone base before producing a dial
tone. Wait an extra second before dialing.
• If other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or
dial from another room in your home with less background noise.
• If you have changed your telephone service to digital service from a cable
company or a VoIP service provider, the telephone line may need to be
rewired to allow all existing telephone jacks to work. Contact your service
provider for more information.
I have accidentally set my LCD language to Spanish or French, and
I don't know how to change it back to English.
While the phone is not in use, press MENU once then enter 364#.
•
While on a call, press MENU once then enter 364#. Then the call
•
ends automatically.
Common cure for electronic equipment.
• If the telephone is not responding normally, put the cordless handset in the
telephone base. If it does not respond, try the following (in the order listed):
. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
Turn off the voicemail indicators (see
the note below).
Set whether the handset beeps
whenever a key is pressed.
Set the home area code so that the
caller ID log stores only seven digits
for local telephone numbers.
Set the telephone to be touch-tone or
pulse dialing.
to sample each volume level, then press SELECT
6
Reset VM Icon?
Key tone:On*
Key tone:Off
Home area code
_ _ _
Touch-tone*
Pulse