Problem Solving - BellSouth MH9002 Owner's Manual

Problem Solving

Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT is plugged into a power source.
2. HANDSET is charged.
3. TONE/PULSE Select Switch is in the right position.
4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1. BASE UNIT is centrally located in your residence.
3. BASE UNIT is not located near appliances.
No dial tone, check the following:
1. TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and TELEPHONE LINE
CONNECTION JACK.
2. BASE UNIT is plugged into a power source.
3. If you had a power failure or had unplugged the BASE UNIT, replace the HANDSET on the BASE
UNIT for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1. BATTERY PACK in the HANDSET is fully charged.
2. HANDSET is not too far from the BASE UNIT.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or electrical storms. Generally, this
noise is a minor annoyance and should not be interpreted as a defect in your system.
(See Technical Information on page 14.)
2. Choose an alternate channel using the
Excess static, check the following:
1. Check to see that the ANTENNA is not touching another metal object.
If after pressing the
1. BASE UNIT is plugged into a power source.
2. If you had a power failure or had unplugged the BASE UNIT, replace the HANDSET on the BASE
UNIT for 2 to 5 seconds to reset the system.
NOTE:
If none of the telephones in the house are working, disconnect one set at a time to verify that none
of the telephones are causing the problem. If you still have a problem after doing this, and your
telephone still does not work, please contact your local phone company.
button on the HANDSET .
button, you receive three "beeps" and no dial tone, check the following:
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