Problem Solving - BellSouth GH5815 Owner's Manual

manual 5815 analog.qxd 3/16/2004

Problem Solving

Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT is plugged into a power source.
2. HANDSET is charged.
3. TONE/PULSE Select Switch is in the right position.
4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1. BASE UNIT is centrally located in your residence.
2. BASE UNIT is not located near appliances.
No dial tone, check the following:
1. TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and
TELEPHONE LINE CONNECTION JACK.
2. BASE UNIT is plugged into a power source.
3. BASE UNIT has experienced a power failure or was unplugged. Replace the HANDSET on
the BASE UNIT for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1. BATTERY PACK in the HANDSET is fully charged.
2. HANDSET is not too far from the BASE UNIT.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or electrical storms. Generally,
this noise is a minor annoyance and should not be interpreted as a defect in your system.
(See Technical Information on page 33).
Excess static, check the following:
1. Check to see that the ANTENNA is not touching another metal object.
If after pressing the
following:
1. BASE UNIT is plugged into a power source.
2. BASE UNIT has experienced a power failure or was unplugged. Replace the HANDSET on
the BASE UNIT for 2 to 5 seconds to reset the system.
NOTE: If none of the telephones in the house are working, disconnect one set at a time to
verify that none of the telephones are causing the problem. If you still have a problem
after doing this, and your telephone still does not work, please contact your local
phone company.
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button, you receive three "beeps" and no dial tone, check the
Talk
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Technic