Eizo ColorEdge CG243W User Manual page 33

Problems
16. The monitor connected with the USB cable is not
detected. / USB devices connected to the monitor
does not work.
Possible cause and remedy
• Check whether the USB cable is connected correctly.
(page 37)
• Change the USB port to another one. If the PC or
peripheral devices works correctly by changing the
USB port, contact your local dealer. (Refer to the
manual of the PC for details.)
• Reboot the PC.
• If the peripheral devices work correctly when the PC
and peripheral devices are connected directly, please
contact your local dealer.
• Check whether the PC and OS are USB compliant.
(For USB compliance of the respective devices,
consult their manufacturers.)
• Check the PC's BIOS setting for USB when using
Windows. (Refer to the manual of the PC for details.)
Chapter 5 Troubleshooting