Navien H2Air Installation Manual page 31

Warranty Exclusions
Navien's Limited Warranty shall be void in the event of an occurrence of any of
the following:
 Improper installation, failure to install in strict compliance with the Installation
Manual procedures, installed by a non-licensed installer, and installation in
violation of applicable rules, laws or building codes.
 Product purchased through the internet, other e-commerce channels, or any
installer that obtained the product from a supplier or distributor not authorized
by Navien.
 Failure to perform annual maintenance, misuse, operation at settings other
than those recommended or specified, noncompliance with instructions or
guidelines set forth in the User's Information Manual.
 Modification or alteration of the product in any manner, including but not
limited to, removal of any component or part, addition of any non-approved
components, relocating or moving the product from its original installation
site, or any accidental or intentional damage to the Product.
 Installer's failure to fully comply with the warranty service and return policy
procedures previously provided to installer and as is available on Navien's
website. Such policies include but are not limited to the installer's failure to first
contact Navien Technical Support while in front of the product for purposes of
trouble shooting the identified problem or issue.
 Any damage, malfunction or failure caused by abuse, negligence, alteration,
accident, fire, flood, freezing, wind, lightning and other acts of God.
 Operating, using or storing the zone pump controller in a corrosive or
contaminated atmosphere or environment.
 Installation at any location outside the United States and Canada.
Other Terms: This Limited Warranty is subject further to the terms and conditions
set forth herein and as may be further specified in the terms and conditions page
located on Navien's website at www.navieninc.com. WITH THE EXCEPTION OF
THIS LIMITED WARRANTY, NAVIEN DISCLAIMS ANY OBLIGATION OR LIABILITY
WITH RESPECT TO THE PRODUCTS OR THEIR SALE AND USE, AND NAVIEN
NEITHER ASSUMES NOR AUTHORIZES THE ASSUMPTION OF, ANY OBLIGATION OR
LIABILITY IN CONNECTION WITH THE PRODUCTS. THIS DISCLAIMER INCLUDES
ANY OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY RESPECTING THE
PRODUCTS OR ANY PARTS OR COMPONENTS THERE OF, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Navien's total liability for any claim arising hereunder shall
not exceed the purchase price which you paid for the product. NAVIEN SHALL
NOT IN ANY EVENT BE LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR
LIQUIDATED DAMAGES OR PENALTIES, INCLUDING CLAIMS FOR LOST REVENUE,
PROFITS OR BUSINESS OPPORTUNITIES, EVEN IF NAVIEN HAD OR SHOULD HAVE
HAD ANY KNOWLEDGE, ACTUALOR CONSTRUCTIVE, OF THE POSSIBILITY OF
SUCH DAMAGES.
LIMITED WARRANTY NAVIEN, INC. 31