Navien H2Air Installation Manual page 30

LIMITED WARRANTY NAVIEN, INC.
Warranty Period
Navien products come with a limited warranty covering parts. The following
warranty periods begin to run from the date of original installation. The date of
original installation must be provided to Navien, and upon request, proof of the
original installation date must also be provided to Navien. When the product is
installed in a new construction, the commencement date shall be dated upon
which the end-user takes title to the property.
APPLICABLE WARRANTY PERIOD
Period of Coverage
All other parts and components
Warranty Claim Procedures
To obtain warranty repair service, the end user or homeowner must contact the
original installer of your Navien product. If the original installer cannot be
identified, the end user or home owner may contact Navien's Custmer Care
Department at (800) 519-8794. Proof of purchase is required to obtain warranty
service.
Warranty Service
At its option, Navien will replace the defective component (part), in accordance
with the terms of this Limited Warranty, if it fails in normal use and service during
the applicable warranty period identified above. The replacement component
must be Navien original factory component. Navien, at its sole discretion, may
replace the product with a new or refurbished product of comparable quality and
design. The replacement component or product will be warranted only for the
unexpired portion of the original component's applicable warranty period.
Payment for labor in completing the warranty service is subject to Navien's prior
written approval and shall be subject to Navien's schedule of approved labor
allowances.
30 LIMITED WARRANTY NAVIEN, INC.
3 years