Warranty - Rinnai GHF4135L Operation & Installation Manual

Applies only to Gas Storage Water Heaters where the model number commences with GHF, for
example GHF4135N.
The benefits to the consumer given by this warranty are in addition to all other rights and remedies of
the consumer under a law in relation to the goods or services to which the warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
THIS HOT WATER SYSTEM COMES WITH A COMPREHENSIVE 1 YEAR PARTS AND LABOUR
WARRANTY AND A GUARANTEE TO REPLACE YOUR HOT WATER UNIT IF THE INNER
CYLINDER FAILS WITHIN EIGHT (8) YEARS under domestic use.
"Domestic Use" is defined as follows:
1. Water heaters installed to supply heated water to domestic dwellings.
2. Water heaters installed to supply heated water to commercial installations such as motel units,
hotel rooms, caravans, mobile homes, nursing homes, retirement village complexes and other
care institutions and like accommodation.
This water heater comes with a comprehensive one year parts and labour warranty under commercial
use. Commercial use is defined as water heaters used in applications other than domestic use and
include premises such as commercial and industrial buildings, cafes, caravan parks and sporting
complexes, but not limited to these.
"Commercial Use" warranty applies to:
1. Water heater(s) supplying central shower blocks.
2. Water heater(s) supplying kitchens used for the bulk preparation of food.
3. Water heater(s) used in commercial or industrial heating processes.
4. Water heater(s) used in hydronic space heating installations.
5. Any application that uses Rinnai water heater(s) in conjunction with building flow and return
systems.
6. Water heater(s) installed as component(s) of centralised bulk hot water system(s).
The terms of the Warranty and Replacement Guarantee are set out below.
This warranty applies to products which are manufactured on or after the date of publication of this
warranty but before the next date of publication of this warranty.
No warranties except those implied and that by law cannot be excluded are given by Rinnai in respect
of Goods supplied. Where it is lawful to do so, the liability of Rinnai for a breach of a condition or
warranty is limited to the repair or replacement of the Goods, the supply of equivalent Goods, the
payment of the cost of repairing or replacing the Goods or acquiring equivalent Goods as determined
by Rinnai.
Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-
out of an authorised Rinnai service provider to inspect the faulty product. Rinnai is not responsible for:
a. costs for tradespeople that are not authorised Rinnai service providers; or
b. any costs, including call-out costs for an authorised Rinnai service provider, associated with
a product which is determined upon inspection not to be covered by this warranty.
The consumer will be reimbursed by Rinnai for any reasonable costs associated with making
legitimate warranty claims against Rinnai which are not otherwise specified above.
Enquiries relating to Warranty claims for Rinnai products or services must be made by contacting
Rinnai Australia. Contact details are on the back of this document.
Rinnai Australia

WARRANTY

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