Advertisement
What Is Covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the
product is installed and operated according to Rinnai published product specifications, subject to
the terms within this Limited Warranty document. This Limited Warranty applies only to products
that meet the requirements of a "qualified product installation" and are originally installed in the
United States and Canada. Improper installation may void this Limited Warranty. A "qualified
product installation" consists of the following: (1) installed by a company or individual which holds a
current government issued license which certifies the company or individual is qualified to install
and service Electric Heat Pump Water Heater in the state where the product is located, if such
licensing is required; and (2) installation, startup, operation and service is performed in compliance
with (a) all Rinnai published engineering, application, installation, startup and service
documentation, (b) all applicable federal, state and local laws, (c) applicable plumbing, electrical,
mechanical and building codes and best industry standards. This Limited Warranty is subject to the
conditions that the Rinnai electric heat pump water heater has been installed per the "qualified
product installation" terms and ongoing and proper maintenance has been performed, according to
Rinnai Installation and Service documentation, by a professional, licensed (if required) contractor.
Proof of the required service and maintenance tasks being completed must be kept in the provided
Rinnai Installation and Service Record. This Limited Warranty coverage, as set out in the table
below, extends to the original end use purchaser and subsequent owners, but only while the
product remains at the site of the original installation, and terminates if the product is moved or
reinstalled at a new location.
Table 15
Tank
All Other Parts and Components
Reasonable Labor
[1]
Parts replaced during recommended maintenance procedures are not covered by this Limited
Warranty.
What Will Rinnai Do?
Rinnai will repair or replace the covered product or any part or component that is defective in
materials or workmanship as set forth in the above table for products which meet the "qualified
product installation" requirements. Rinnai will pay reasonable labor charges associated with the
repair or replacement of any such part or component during the term of the labor warranty period.
All repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by a
qualified professional who is properly trained to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discretion. Rinnai does not
authorize any person or company to assume for it any obligation or liability in connection with the
replacement of the product. If Rinnai determines that repair of a product is not possible, Rinnai
may replace the product with a comparable product at Rinnai's sole discretion. The warranty claim
for product parts and labor may be denied if a component or product returned to Rinnai is found to
be free of defects in material or workmanship; damaged by improper installation, use or operation;
or damaged during return shipping.
48
Item
Period of Coverage (from date of purchase)
[1]
10 Years
10 Year
1 Year
Rinnai Electric Heat Pump Water Heater Manual
Advertisement
