Troubleshooting - Jensen CR271ML Installation & Owner's Manual

CR271ML

Troubleshooting

PROBLEM
Unit will not
turn on
(no power)
Unit has power
(but no sound)
Unit blows
fuse(s)
Unit has audio
(but no video)
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
For Your Records
24
OPTIONS
CAUSE
Red and/or Yellow wire not connected or
incorrect voltage
Black wire not connected
Blown fuse on unit or vehicle
Speaker wires not connected
Speakers are blown
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Parking brake safety circuit not connected
Parking brake not applied
Video Playback Codec is not supported
Dealer Info
General
Please keep your original sales receipt and be prepared
to provide this receipt in the event you require service,
as your original receipt is considered the best proof of
purchase and indicates the date you purchased your
JENSEN product.
Dealer Name:
Dealer Phone:
Purchase Date:
ACTION
Check connections for proper voltage
(11~16VDC)
Check ground connection
Replace fuse(s)
Check all connections, including speakers
Replace speakers
Insulate all bare speaker wires from each
other and chassis ground
Check for pinched or shorted wires
Check for pinched or shorted wires
Use fuse with correct rating
Check connections at parking brake
Apply parking brake as described in manual
See Media Codec Support section