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Troubleshooting Guide
Problem
Cause
Oven does not turn on
Unit is not plugged in, or circuit
breaker is tripped
Timer is not engaged
I see smoke and notice
A protective coating is applied
an odor when I turn my
to the heating elements prior to
oven on
shipment
Grease or food particles have
come in contact with the heating
elements
Excess grease and food particles
are on crumb tray
Grease or food particles are on
the heating element
Door does not appear
Your oven is currently set to
to shut completely
Standard mode
I hear air escaping from
The Sealing Lever is in pressure
the Vent Release Valve on
mode (Lowered) which forces
top of the oven
air through the vent valve to
maintain the required pressure in
the oven
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Unit is not plugged in, or circuit
breaker is tripped
Troubleshooting Guide (cont.)
Solution
Ensure that your Wolfgang Puck Pressure Oven is plugged into a proper
120v A.C. grounded outlet. If your unit still does not turn on check the circuit
breaker or fuse for the outlet you are using and ensure that it is closed.
Your oven uses 1,600 watts and should be the only appliance in the outlet.
Ensure that the Timer is set to a specific time. For times less than 20
minutes, turn the Timer past the 30 minute mark, and then back to the
desired time.
Conduct a trial run according to page 10 of your manual to ensure that
all smoke and odor is burned
Ensure that your food does not contact the heating elements while
cooking
Unplug the oven and wait for it to completely cool. Remove any residual
grease or food particles from the crumb tray
Unplug the oven and wait for it to completely cool. Do not use any
cleaning chemical or excessive force on the heating element, simply
wipe gently with a cloth to remove any stuck on food from the element,
Grease will burn off during use and it is not necessary to attempt to
remove. NEVER attempt to wipe elements while the oven in plugged in
or still on.
In standard cooking mode (Sealing Lever in up position and Vent Release
Valve in VENT position) the door is slightly ajar to allow excess air to
vent during cooking from the door. This allows your oven to operate like
standard conventional countertop ovens. In pressure mode, the door is
pulled in when the Sealing Lever is lowered to complete an airtight
seal. See page 12 for additional information.
As pressure builds up when cooking in Pressure Mode, it is normal to
hear air escaping from the Vent Release Valve on top of the oven. This is
how the oven maintains the correct pressure level.
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