Windows-Specific Problems - Wacom Cintiq 12 WX DTZ-1200W Installation Manual & Hardware Manual

WINDOWS-SPECIFIC PROBLEMS

You suspect the Cintiq
preferences may be
corrupted, or want to make
certain that all settings are
at their factory defaults.
After changing right- and
left-handed settings in the
computer's mouse control
panel, the pen tip no longer
functions properly.
Troubleshooting
Page 48
Use the Wacom Tablet Preference File Utility to work with your
preferences. Close any open applications. Click the
select A P
LL ROGRAMS
T P F
ABLET REFERENCE
• It is a good idea to first back up your tablet preferences. In the
T P
ABLET REFERENCE
follow the prompts.
• Then, delete the tablet preferences a follows:
Single user. In the T
click the R
EMOVE
preferences for the current user.
Multiple users. Click the R
P to delete preferences for multiple users. Note that
REFERENCES
administrator rights are required to delete preferences for all
users. Relaunch any currently open tablet-aware applications
that you may be running.
You can quickly restore tablet preferences that have been backed up
by clicking R ... under M
ESTORE
Restart Windows for your Wacom tool settings to be correctly
recognized.
. Then select W
ACOM
U .
ILE TILITY
F U dialog box, click B
ILE TILITY
P
ABLET REFERENCE
button under M P
Y REFERENCES
button under A
EMOVE
P
Y REFERENCES
icon and
START
T and W
ABLET ACOM
... and
ACKUP
F U dialog box,
ILE TILITY
to delete the
U
LL SER
.