Dell PowerEdge E31S Series Owner's Manual page 7

Troubleshooting a USB device......................................................................................................................................187
Troubleshooting iDRAC Direct - USB XML configuration..................................................................................... 188
Troubleshooting iDRAC Direct - Laptop connection...............................................................................................188
Troubleshooting a serial input and output device....................................................................................................189
Troubleshooting a NIC....................................................................................................................................................189
Troubleshooting a wet system..................................................................................................................................... 190
Troubleshooting a damaged system............................................................................................................................ 191
Troubleshooting the system battery............................................................................................................................191
Troubleshooting power supply units........................................................................................................................... 192
Troubleshooting power source problems.............................................................................................................192
Troubleshooting power supply unit problems..................................................................................................... 192
Troubleshooting cooling problems...............................................................................................................................193
Troubleshooting cooling fans........................................................................................................................................193
Troubleshooting system memory.................................................................................................................................194
Troubleshooting an internal USB key..........................................................................................................................195
Troubleshooting a micro SD card................................................................................................................................ 195
Troubleshooting an optical drive..................................................................................................................................196
Troubleshooting a tape backup unit............................................................................................................................196
Troubleshooting a drive or SSD....................................................................................................................................197
Troubleshooting a storage controller..........................................................................................................................198
Troubleshooting expansion cards................................................................................................................................ 198
Troubleshooting processors..........................................................................................................................................199
System messages........................................................................................................................................................... 200
Warning messages.................................................................................................................................................... 200
Diagnostic messages................................................................................................................................................200
Alert messages.......................................................................................................................................................... 200
Chapter 10: Getting help............................................................................................................ 201
Contacting Dell EMC...................................................................................................................................................... 201
Documentation feedback...............................................................................................................................................201
Accessing system information by using QRL............................................................................................................201
Quick Resource Locator for PowerEdge R730 and R730xd systems.......................................................... 202
Contents 7