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2.2 Receiving Group Features
2.2.1 Incoming Call Distribution Group
Description
An incoming call distribution group is a group of extensions programmed through system programming.
An incoming call distribution group receives calls directed to the group. Each incoming call distribution group
is assigned a floating extension number.
Incoming calls directed to an incoming call distribution group are distributed to all the member extensions in
the group simultaneously.
Extn.
Extn.
A
B
Rings immediately simultaneously.
Conditions
•
One extension can belong to multiple incoming call distribution groups.
•
If a second call arrives while a call is ringing, the second call will be put in a queue. After the first call is
answered, the second call will ring at the other extensions in the ICD group.
PC Programming Manual References
11.1.1 Control Box Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings
11.1.1.1 Control Box Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—
Member List
Feature Manual References
4.4.6 Floating Extension
5.1 Capacity of System Resources
Extn.
C
2.2 Receiving Group Features
Feature Manual
13
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