AT&T EL52119 User Manual page 90

Appendix
Troubleshooting
My caller ID isn't working.
Caller ID is a subscription service. You must subscribe to this service from
X
your telephone service provider for this feature to work on your telephone.
Your caller must be calling from an area that supports caller ID.
X
Both your and your caller's telephone service providers must use caller ID
X
compatible equipment.
Make sure the home area code is set correctly in the telephone (see
X
Home area code on page 19).
If you subscribe to high-speed Internet service (DSL - digital subscriber
X
line) through your telephone line, you must install a DSL filter between
the telephone line and the telephone wall jack (see Telephone base and
charger installation on page 7). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features provided by
X
your telephone service provider. Caller ID features work only if both you
and the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
A icon shows on the display and I don't know why.
Your telephone has voicemail indication that is separate from the built-in
X
answering system. If
received a signal from your telephone service provider that you have a
voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on
how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
X
indication. They are independent features and each alerts you to new
messages differently (see Answering system and voicemail indicators
on page 61). If you subscribe to voicemail service from your telephone
service provider (charges may apply), contact your telephone service
provider for more information on how to access your voicemail.
appears on the display, then your telephone has
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