AT&T EL52119 User Manual page 87

Appendix
Troubleshooting
I get noise, static, or weak signals even when I'm near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
X
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base and
charger installation on page 7). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Other electronic products such as HAM radios and other DECT phones,
X
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
Do not install this telephone near a microwave oven or on the same
X
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
If your telephone is plugged in with a modem or a surge protector, plug
X
the telephone (or modem/surge protector) into a different location. If
this doesn't solve the problem, relocate your telephone or modem farther
apart from one another, or use a different surge protector.
Relocate your telephone to a higher location. The telephone will likely have
X
better reception when installed in a high area.
If the other telephones in your home are having the same problem, the
X
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the
X
handset on a flat surface with the dial pad facing up.
When using a speakerphone, controlling background noise in your
X
environment is essential. While you are listening to your party, press
MUTE to temporarily turn your microphone off. When it is your turn to
speak, remember to press MUTE again to turn the microphone on.
Excessive background noise will cause a speakerphone to fade in and out.
X
Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
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