Panasonic WV-SFN480PJ Operating Instructions Manual
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Panasonic WV-SFN480PJ Operating Instructions Manual

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Operating Instructions
Network Camera
WV-SFV481
Model No.
WV-SFN480
WV-SFN480PJ
WV-SFV481
WV-SFN480
This manual covers the models: WV-SFV481, WV-SFN480 and WV-SFN480PJ.
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

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Summary of Contents for Panasonic WV-SFN480PJ

  • Page 1 Operating Instructions Network Camera WV-SFV481 Model No. WV-SFN480 WV-SFN480PJ WV-SFV481 WV-SFN480 This manual covers the models: WV-SFV481, WV-SFN480 and WV-SFN480PJ. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2 The functions without the notations are supported by all models. : The functions with this notation are available when using the model WV-SFV481. SFV481 : The functions with this notation are available when using the model WV-SFN480, WV-SFN480PJ. SF N 4 8 0 Trademarks and registered trademarks •...
  • Page 3 Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About live image types .....................9 1.2.1 Type of images that can be displayed according to the image setting ......9 1.2.2 About image capture mode ....................10 Image types ........................11 About image types and available functions ..............15...
  • Page 5 Configure settings relating to recording to an SD memory card when an alarm occurs ...........................126 13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ...........................127 13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs .....128 13.4.6...
  • Page 6 Installing the manuals ....................198 18.4 Installing the Viewer software ..................198 18.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................199 19 About the displayed system log ............202 20 Troubleshooting ...................206 21 Directory structure of drive B .............217...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 19 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 9: About Live Image Types

    1 Monitor images on a PC – 9M Fisheye/Double Panorama/Panorama/Quad PTZ/Single PTZ/4M Fisheye + Double Panorama/4M Fisheye + Panorama/4M Fisheye + Quad PTZ: max. 15fps – 8M Fisheye + Double Panorama/8M Fisheye + Panorama/8M Fisheye + Quad PTZ: max. 6fps Note that JPEG images cannot be displayed when Quad stream is selected.

  • Page 10: About Image Capture Mode

    1 Monitor images on a PC Ceiling mounting may also be possible depending on the mounting conditions. 1.2.2 About image capture mode The maximum image capture size that can be configured is 9 megapixel (2992(H)x2992(V)). The following types of images can be transmitted by each mode. Image capture Description mode...

  • Page 11: Image Types

    1 Monitor images on a PC Image capture Description mode 4M Fisheye + Fisheye images and Panorama images can be transmitted at the same time. (Max. Panorama 15fps) The maximum image capture size that can be configured for Fisheye images is 4 megapixel (2048(H)x2048(V)), and for Panorama images is 1 megapixel (1280 (H)x720(V)).
  • Page 12 1 Monitor images on a PC 2. Panorama In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal angle view part of the center of a fisheye image. 3. Quad PTZ In the Quad PTZ screen, distortion in 4 fisheye images are corrected and the corrected images are displayed together.
  • Page 13 1 Monitor images on a PC Fisheye Control When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control” window is displayed. From this window, the image position of each screen number can be changed. By dragging and dropping the number icon on the screen onto the image, you can change the center of the image to where the icon was dropped.
  • Page 14 1 Monitor images on a PC The display position of images can also be changed from the fisheye control screen. 5. Quad stream In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream number, and then displayed as H.264 images.

  • Page 15: About Image Types And Available Functions

    1 Monitor images on a PC 6. Fisheye The 360° view is displayed without performing distortion correction as a fisheye image. 1.4 About image types and available functions The following is a list of functions that can be used on the “Live” page according to the image type. Double Single Panorama...

  • Page 16: About Available Resolutions

    1 Monitor images on a PC Double Single Panorama Quad PTZ Quad stream Fisheye Panorama [Rec. on SD] button ü ü ü ü ü ü [Log] button ü ü ü ü ü ü [Multi-screen] ü ü ü ü ü ü SD recording status ü...
  • Page 17 1 Monitor images on a PC Image capture H.264(1) H.264(2) JPEG(1) JPEG(2) mode 9M Fisheye Fisheye: Fisheye: Fisheye: – 2992x2992 1280x1280 2992x2992 1280x1280 640x640 1280x1280 640x640 320x320 640x640 320x320 320x320 4M Fisheye Fisheye: Fisheye: Fisheye: Fisheye: 2048x2048 1280x1280 2048x2048 1280x1280 1280x1280 640x640 1280x1280...
  • Page 18 1 Monitor images on a PC Image capture H.264(1) H.264(2) JPEG(1) JPEG(2) mode 4M Fisheye + Fisheye: Double Fisheye: Double Double Panorama 2048x2048 Panorama: 2048x2048 Panorama: 1280x1280 1280x720 1280x1280 1280x720 640x640 640x360 640x640 640x360 320x320 320x320 8M Fisheye + Fisheye: Panorama: Fisheye: Panorama:...

  • Page 19: About The "Live" Page

    1 Monitor images on a PC 1.5 About the “Live” page Note • Depending on the “Image capture mode” settings, the type of functions that can be used differ and the displayed buttons change. Refer to page 15. U V W [select language] pull-down menu The camera’s display language can be selected.
  • Page 20 1 Monitor images on a PC Note • When “Quad stream” is selected for “Image capture mode”, the channel can be changed by clicking on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed.
  • Page 21 1 Monitor images on a PC [AUX] buttons These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 119) • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open.
  • Page 22 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/support/ Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear.
  • Page 23 1 Monitor images on a PC When this button is clicked, the button will turn into the button and audio from the camera will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor Note •...
  • Page 24 1 Monitor images on a PC • Zoom can be adjusted using the mouse wheel. – When the image type is Fisheye, Panorama, or Double Panorama: • Electronic zoom can be performed with the scroll wheel. • When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will move to locate the clicked point at the center of the main area.

  • Page 25: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/support/info/) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
  • Page 26 1 Monitor images on a PC To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page. Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens. Click a camera title.

  • Page 27: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 28 2 Monitor images on a cellular phone/mobile terminal • When the “Image capture mode” type is “2 Monitor”, the types of images configured in the “Image capture size” of “"Live" page (Initial display)” are displayed. (®page 81) Pan/tilt *2 *3 The display position of camera images can be controlled by panning and tilting.

  • Page 29: Monitor Images On A Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal Resolution control Changes the image capture size by pressing the dial key “0”. • Changes the image capture size between 320x320 (320x240 or 320x180) (default) and 640x640 (640x480 or 640x360). Home position *2 *3 The image from the camera can be moved to the home position.
  • Page 30 JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 31 2 Monitor images on a cellular phone/mobile terminal Note • It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera. (®page 144) Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam”...
  • Page 32 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Pan/tilt Preset Resolution control AUX control Zoom display Each function is explained below. Operating Instructions...
  • Page 33 2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset directions according to the preset numbers selected from the buttons.
  • Page 34 2 Monitor images on a cellular phone/mobile terminal Note • Only preset numbers 1 to 4 can be used for preset operations. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”...
  • Page 35 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 119) Operating Instructions...
  • Page 36 2 Monitor images on a cellular phone/mobile terminal Operating Instructions...
  • Page 37 2 Monitor images on a cellular phone/mobile terminal Zoom display The camera’s zoom can be operated with the , and buttons. Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl –...
  • Page 38 2 Monitor images on a cellular phone/mobile terminal • Depending on the mobile terminal in use, larger size images may not be displayed. In this case, selecting “9 Low” for “Image quality setting” of “JPEG” (®page 81) may sometimes solve this problem.

  • Page 39: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 40 3 Record images on the SD memory card manually Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 76). The destination to save image data is a fixed directory on Drive B.

  • Page 41: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
  • Page 42 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the “Alarm” page. (®page 135)

  • Page 43: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 44: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 70) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 154) and “FTP error” for “Save trigger” of “Recording stream”...

  • Page 45: Display The Log List

    6 Display the log list 6 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed.
  • Page 46 6 Display the log list Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
  • Page 47 6 Display the log list – Last 7 days: Displays the logs recorded from 6 days ago to the present day. – Last 30 days: Displays the logs recorded from 29 days ago to the present day. – Date/time: Displays the logs recorded from the entered date and time on “Date/time” box. •...
  • Page 48 6 Display the log list IMPORTANT • If there are too many recorded data files, it may take time to delete all of them. (When the total size is 1 GB, it may require about 1 hour.) Formatting the SD memory card can shorten the time to delete all the data.

  • Page 49: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 50 7 Playback of images on the SD memory card Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designated number will be displayed. [REW] button Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed.
  • Page 51 7 Playback of images on the SD memory card Browse [Start] button The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (®page 78) The following window will be displayed when the [Start] button is clicked. Select the image to be downloaded, and then click the [OK] button.

  • Page 52: Playback "H.264(1)"/"H.264(2)" Images Saved To The Sd Memory Card

    7 Playback of images on the SD memory card 7.2 Playback “H.264(1)”/“H.264(2)” images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped.
  • Page 53 7 Playback of images on the SD memory card [FF] button Each time this button is clicked, the playback speed will change. When the [PLAY] button is clicked during fast playback, playback speed will return to the normal playback speed. Note •...
  • Page 54 Depending on the size of the images, data may not be able to be played back. For further information, refer to our website below. http://security.panasonic.com/support/info/ The supported operating systems are Windows 8.1, Windows 8, and Windows 7 only. Operating Instructions...

  • Page 55: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 56: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 139 for how to configure the access level.
  • Page 57 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 60 for further information about this menu. Operating Instructions...

  • Page 58: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 59 9 Display the setup menu from a PC <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 60: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 61 9 Display the setup menu from a PC [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the “User mng.” page. (®page 139) [Network] button Displays the “Network”...

  • Page 62: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.
  • Page 63 10 Configure the basic settings of the camera [Basic] [Camera title] Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will be displayed in the “Camera title” field. • Available number of characters: 0 - 20 characters •...
  • Page 64 10 Configure the basic settings of the camera [Basic] [Camera title on screen] Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected for “OSD”.
  • Page 65 10 Configure the basic settings of the camera [Basic] Note • The upside-down function is available when <Ceiling> is selected for “Image capture mode”. (®page 80) • When “Fisheye” is selected for “Image capture mode”, images are not turned upside-down. [Indicator] Determine whether or not to use the following indicators.
  • Page 66 [For using a Panasonic Network Microphone] Use this setting when you want to use your network camera with a Panasonic network microphone. When the [For using a Panasonic Network Microphone] button is clicked, a setup menu will be displayed in a newly opened window.
  • Page 67 10 Configure the basic settings of the camera [Basic] When using a Panasonic network microphone These settings are necessary in order to coordinate the network microphone's directivity with the camera images. The reference marker position when adjustments are not made with the image rotation gear...

  • Page 68: Configure The Internet Settings [Internet]

    10 Configure the basic settings of the camera [Basic] Note • If fine adjustments are required, the angle can be manually entered. 10.2 Configure the Internet settings [Internet] Click the [Internet] tab of the “Basic” page. (®page 56, page 58) The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the Internet can be configured on this page.
  • Page 69 10 Configure the basic settings of the camera [Basic] Note • When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page also changes to the same setting. [Recommended network setting for internet] The recommended settings for connecting to the Internet are performed here. By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.

  • Page 70: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.3 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 56, page 58) The settings relating to the SD memory card can be configured on this page. Operating mode [SD memory card] Select “Use”...
  • Page 71 Default: Off [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
  • Page 72 When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(2) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream”. •...
  • Page 73 10 Configure the basic settings of the camera [Basic] This setting is only available when “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, and “Manual” is selected for “Save trigger”. [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. •...
  • Page 74 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 123, page 134)
  • Page 75 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card •...

  • Page 76: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.4 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 56, page 58) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 77 Possible number of JPEG images that can be saved on the SD memory card (as indications) For possible numbers of JPEG images that can be saved on the SD memory card, refer to our website below. https://security.panasonic.com/support/info/ Possible duration of H.264 images that can be saved on the SD memory card (as indications) For possible duration of H.264 images that can be saved on the SD memory card, refer to our website below.

  • Page 78: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]

    10 Configure the basic settings of the camera [Basic] 10.5 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. (®page 56, page 58) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
  • Page 79 10 Configure the basic settings of the camera [Basic] Note • When “H.264(1)” or “H.264(2)” is selected for “Recording format”, “FTP error” is unavailable. [Permission level of viewing logs] User level settings for viewing and operating “Log” on the “Live” page can be configured. •...

  • Page 80: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 81: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 56, page 58) IMPORTANT • When “Quad stream” is selected for “Image capture mode”, JPEG image settings are unavailable. •...
  • Page 82 11 Configure the settings relating to images and audio [Image/Audio] [Image quality] Select the image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low • Default: 5 Normal Operating Instructions...

  • Page 83: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 56, page 58) Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
  • Page 84 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. When “Quad stream” is selected for “Image capture mode”, “H.264 transmission” is always set to “On” and these selections cannot be selected.
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] • Advanced VBR: H.264 images are transmitted at the frame rate specified for “Frame rate*” while the image quality is controlled so that the average transmission rate during the period specified for “Control time period”...
  • Page 86 11 Configure the settings relating to images and audio [Image/Audio] • QVGA, VGA, 320x180, 640x360, 320x320, and 640x640: 64kbps - 4096kbps* • 800x600: 128kbps* - 4096kbps* • 1280x960, 1280x720 and 1280x1280: 256kbps* - 8192kbps* • 1920x1080 and 1600x1200: 512kbps* - 14336kbps* •...
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] It is possible to fix the port number of the router used for H.264 image transmission via the Internet by setting “Unicast port (MANUAL)” (®page 144). Refer to the operating instructions of the router in use. •...
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When transmitting an H.264 image via a network, the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network administrator.

  • Page 89: Configure The Settings Relating To The Camera Operations [Cam. Function]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 56, page 58) Configure the settings relating to camera operations. IMPORTANT •...
  • Page 90 11 Configure the settings relating to images and audio [Image/Audio] • When Single PTZ is displayed, preset position 1 is used for its home position. When Quad PTZ is displayed, preset positions 1, 2, 3, and 4 are used for the home positions of the corresponding screens (1, 2, 3, and 4).

  • Page 91: Configure The Settings Relating To Image Adjust, Back Focus, Preset Position, Privacy Zone And Viqs [Image/Position]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to image adjust, back focus, preset position, privacy zone and VIQS [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 56, page 58) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 92: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Privacy zone] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy zone. The setup menu will be displayed. (®page 106) [VIQS] Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS.
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] [Wide dynamic range] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produces clearer images even if objects have various illumination intensities.
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] Note • When the wide dynamic range function is activated, noise may be increased in the dark area of the object. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness compensation function can make darker parts of images brighter by digital image processing.
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When a value with an interval longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max. 10/30s/ Max.16/30s) is selected for “Maximum shutter”, the frame rate may become lower. In this case, the transmission interval configured for “Refresh interval”...
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] [Dwell time] SFV481 Select a wait time for switching between the color mode and the black & white mode from the following. 2s/ 10s/ 30s/ 1min • Default: 10s [White balance] Select a method of white balance adjustment from the following.

  • Page 97: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is moved in the “-” direction. Click the [Reset] button to reset the color to the default. •...
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 91) Operating Instructions...
  • Page 99 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 64 (8x8). Note • Regardless of the “Image capture mode” setting, Fisheye images are configured for mask settings. Operating Instructions...

  • Page 100: Configure The Preset Positions (Preset Position Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas. →...
  • Page 101 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • This function is available when a “Image capture mode” setting containing Quad PTZ or Single PTZ is selected. (®page 9) Specifically, the following options can be selected for “Image capture mode”. Quad PTZ/ Single PTZ/ 8M Fisheye + Quad PTZ/ 4M Fisheye + Quad PTZ/ Quad stream Note •...

  • Page 102: Configure The Preset Positions (Initial Position Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Register the preset positions Select a preset position number. When registering with Single PTZ, numbers 1 to 16 can be selected. When registering with Quad PTZ, combinations of 1-4, 5-8, 9-12, or 13-16 can be selected. →...
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] On this page you can adjust the 90° tilting angle and vertical angle set when the camera was mounted, as well as the horizontal position of the cropping position. When “Image capture mode” is set as follows, the initial position can be set. Double Panorama/ Panorama/ 8M Fisheye + Double Panorama/ 4M Fisheye + Double Panorama/ 8M Fisheye + Panorama/ 4M Fisheye + Panorama IMPORTANT...
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] • : Adjusts the display position upward. • : Adjusts the display position downward. [Set] button Saves the adjusted screen position. Note • Up and down adjustments with the buttons are based on panorama being in its initial state.

  • Page 105: Back Focus Setting ("Back Focus" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Back focus setting (“Back focus” setup menu) Click the [Setup>>] button of “Back focus” on the [Image/Position] tab of the “Image/Audio” page. Adjust the back focus by moving the MOS image sensor of the camera to the appropriate position. Manual and auto adjustment are available.

  • Page 106: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page. (®page 91) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] [Status] Select “On” or “Off” to determine whether or not to display the privacy zone. • On: The privacy zone will be displayed. • Off: The privacy zone will not be displayed. •...

  • Page 108: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.8 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 91) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 109 11 Configure the settings relating to images and audio [Image/Audio] Note • The VIQS setting is only available when a fisheye mode for “2 Monitor”, or “9M Fisheye”/“4M Fisheye” is selected for “Image capture mode”. [Area] When selecting a VIQS area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...
  • Page 110 11 Configure the settings relating to images and audio [Image/Audio] • Off: Does not set the VIQS area. • Default: Off [Delete] button Deletes the VIQS area. Click the button to delete the VIQS area. [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced.

  • Page 111: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.9 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed.
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] Click the [Set] button. → This unit is updated with the setting contents. Click the [Delete] button corresponding to the area to be deleted. Click the [Confirm] button. → The image (“H.264(1)” or “H.264(2)”) that the [Confirm] button was pressed for is displayed. When a window is newly opened and about 3 seconds pass, the currently outputted bit rate can be confirmed with the configured VIQS.

  • Page 113: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.10 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 56, page 58) The settings relating to audio can be configured on this page. Note •...
  • Page 114 11 Configure the settings relating to images and audio [Image/Audio] [Mic select] SF N 4 8 0 “Mic select” can only be configured when “Mic input”, “Interactive(Half-duplex)”, or “Interactive(Full-duplex)” is selected for “Audio transmission/reception”. • Internal: The camera’s built-in mic is used. •...
  • Page 115 11 Configure the settings relating to images and audio [Image/Audio] [Mic input interval (Camera to PC)] Select an interval for audio reception from the following. 20ms/ 40ms/ 80ms/ 160ms • Default: 40ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer.
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] [Permission level of audio trans./recep.] Select an access level for audio transmission/reception from the following. 1. Level 1 only/ 2. Level 2 or higher/ 3. All users • Default: 3. All users Note •...

  • Page 117: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 56, page 58) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 118 “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/support/info/). • This camera is specified when “selfcamera” is displayed for the IP address or host name.

  • Page 119: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings for alarm actions, alarm images, VMD areas, and alarm occurrence notifications can be configured on this page. The “Alarm” page has the [Alarm] tab, the [VMD area] tab, and the [Notification] tab. 13.1 Configure the settings relating to the alarm action [Alarm] Click the [Alarm] tab on the “Alarm”...
  • Page 120 Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 121: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] 13.2 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 56, page 58) The settings relating to the alarm output terminal can be configured in this section. Alarm output terminal setup [Alarm output trigger] Select “On”...

  • Page 122: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    13 Configure the alarm settings [Alarm] The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & •...

  • Page 123: Configure Settings Relating To Alarm E-Mail Notifications

    (®page 126) [Panasonic alarm protocol] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 127) [HTTP alarm notification] Click “HTTP alarm notification >>”...

  • Page 124: Configure Settings Relating To Ftp Transmissions Of Alarm Images

    13 Configure the alarm settings [Alarm] • When “On(NTSC)” or “On(PAL)” is selected for “Monitor out”, images cannot be attached to E-mail notifications. Refer to page 149 for information on configuration for these settings. 13.4.2 Configure settings relating to FTP transmissions of alarm images Click “FTP >>”...
  • Page 125 13 Configure the alarm settings [Alarm] • When “On(NTSC)” or “On(PAL)” is selected for “Monitor out”, alarm images cannot be sent to FTP servers. Refer to page 151 for information on configuration for these settings. Operating Instructions...

  • Page 126: Configure Settings Relating To Recording To An Sd Memory Card When An Alarm Occurs

    13 Configure the alarm settings [Alarm] 13.4.3 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 122) Refer to page 70 for information on configuration for these settings.

  • Page 127: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs

    13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 122) Refer to page 135 for information on configuration for these settings.

  • Page 128: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs

    13 Configure the alarm settings [Alarm] 13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 122) Refer to page 137 for information on configuration for these settings. 13.4.6 Configure settings relating to camera actions on alarm action Click “Preset action on alarm >>”...

  • Page 129: Configure The Vmd Settings [Vmd Area]

    13 Configure the alarm settings [Alarm] Select an action to be taken when a terminal alarm 1 is detected from the following. • Off: Does not take any action even when a terminal alarm 1 is detected. • (Quad PTZ) [1-4]/[5-8]/[9-12]/[13-16]: When using Quad PTZ, all of the 4 screens move to their preset positions.
  • Page 130 13 Configure the alarm settings [Alarm] • Depending on the network environment, notification may be delayed even when “Real time” is selected for “Alarm status update mode” on the [Basic] tab of the “Basic” page (®page 62). • After configuring the VMD area, the VMD area may move out of alignment when the JPEG/H.264 “Image capture mode”...
  • Page 131 13 Configure the alarm settings [Alarm] [VMD image type] When the “Image capture mode” type is “2 Monitor”, select the image that will specify the VMD area. When “8M Fisheye + Panorama” or “4M Fisheye + Panorama” is selected for “Image capture mode”: –...

  • Page 132: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 134) VMD information addition [Information addition] Select “On”...
  • Page 133 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 134: Configuration Of The Settings Relating To Alarm Notification [Notification]

    13.6 Configuration of the settings relating to alarm notification [Notification] Click the [Notification] tab on the “Alarm” page. (®page 56, page 58) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. Operating Instructions...

  • Page 135: Configure The Settings Relating To Panasonic Alarm Protocol

    13.6.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 136 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 137: Configure The Settings Relating To Http Alarm Notification

    13 Configure the alarm settings [Alarm] IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 144) • Confirm that the destination IP addresses are registered correctly. When a registered destination does not exist, notification may be delayed.
  • Page 138 13 Configure the alarm settings [Alarm] • Unavailable characters: " & : ; \ [Password] Enter the password to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address •...

  • Page 139: Configure The Settings Relating To The Authentication [User Mng.]

    14 Configure the settings relating to the authentication [User mng.] 14 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 140: Configure The Settings Relating To The Host Authentication [Host Auth.]

    14 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 141: Configure The Settings Relating To The Priority Stream [System]

    14 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...
  • Page 142 14 Configure the settings relating to the authentication [User mng.] Note • When “Quad stream” is selected for “Image capture mode”, system settings are not available. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. •...
  • Page 143 14 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. Operating Instructions...

  • Page 144: Configuring The Network Settings [Network]

    15 Configuring the network settings [Network] 15 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 15.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 56, page 58) The following information is required to configure the network settings.
  • Page 145 15 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 146 15 Configuring the network settings [Network] IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. •...
  • Page 147 “Live” page and take a picture with the snap shot button using the lowest possible image capture size. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...

  • Page 148: Configure Advanced Network Settings [Advanced]

    15 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 149: Configure The Settings Related To Sending E-Mails

    15 Configuring the network settings [Network] 15.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 150 15 Configuring the network settings [Network] [Image capture size] Select the image capture size of images attached to an alarm E-mail from the following. JPEG(1)/JPEG(2) • Default: JPEG(1) [SMTP server address] Enter the IP address or the host name of the SMTP server used to send E-mails. •...

  • Page 151: Configure The Settings Related To Ftp Transmission

    15 Configuring the network settings [Network] • Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and the hyphen (-). [SSL] Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the “Diag.”...
  • Page 152 15 Configuring the network settings [Network] • When “On(NTSC)” or “On(PAL)” is selected for “Monitor out”, FTP transmission is unavailable. [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. •...
  • Page 153 15 Configuring the network settings [Network] • Unavailable characters: " & * / : ; < > ? \ | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. On: If transmission fails, transmissions are resent until they are successfully sent. Off: If transmission fails, the image that failed to be sent is discarded and the next image is sent.
  • Page 154 15 Configuring the network settings [Network] • Default: 1fps • Number of images Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics •...

  • Page 155: Configure The Settings Relating To The Ntp Server

    15 Configuring the network settings [Network] 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: 1s [Image capture size] Select the image capture size of images to be transmitted from the following.
  • Page 156 15 Configuring the network settings [Network] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 157: Configure The Upnp Settings

    15 Configuring the network settings [Network] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 158: Configure The Https Settings

    15 Configuring the network settings [Network] [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click [Apply] ® Complete For Windows 7 [Start] ®...
  • Page 159 15 Configuring the network settings [Network] [CA Certificate - Generate Certificate Signing Request] When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated. To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing Request”...

  • Page 160: Configure The Settings Relating To Ddns

    15 Configuring the network settings [Network] • The maximum number of concurrent access user varies depending on the maximum image size and transmission format. 15.2.6 Configure the settings relating to DDNS To access this camera via the Internet, it is necessary to configure the settings for the DDNS function. Refer to page 176 for how to configure the settings relating to DDNS.

  • Page 161: Configure The Diffserv Settings

    15 Configuring the network settings [Network] [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work.

  • Page 162: How To Configure Https Settings

    15 Configuring the network settings [Network] 15.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure. Generation of the CRT key (SSL encryption key) When using the self-signed certifi cate When using the server certi ficate...

  • Page 163: Generation Of The Crt Key (Ssl Encryption Key)

    15 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 164: Generation Of The Self-Signed Certificate (Security Certificate)

    15 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 15.3.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 165 15 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 166: Generation Of Csr (Certificate Signing Request)

    15 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 15.3.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 167: Installation Of The Server Certificate

    15 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 168: Configuration Of The Connection Protocol

    15 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 169: Access The Camera Using The Https Protocol

    15 Configuring the network settings [Network] If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate. (®page 169) •...
  • Page 170 15 Configuring the network settings [Network] • When the address or host name of the camera is changed, the security alert window will be displayed each time the camera is accessed even if the security certificate is installed. Install the security certificate again.
  • Page 171 15 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 172 15 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 173 15 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10 or Internet Explorer 11, select “Store Location”, and then click “Next”. Operating Instructions...
  • Page 174 15 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 175 15 Configuring the network settings [Network] Click “Next”. Click “Finish”. Operating Instructions...

  • Page 176: How To Configure The Settings Relating To Ddns

    15 Configuring the network settings [Network] Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 15.5 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available.

  • Page 177: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    15 Configuring the network settings [Network] Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 178: When Using The "Viewnetcam.com" Service

    15 Configuring the network settings [Network] “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera and the global address of router (or camera) when a camera automatically notifies the service server of the global address.

  • Page 179: Procedure To Register Information For The "Viewnetcam.com" Service

    15 Configuring the network settings [Network] If you cannot access the camera using the registered URL 30 minutes after registering with “Viewnetcam.com”, select “Advanced”. In this case, UPnP (®page 157) must be enabled for the camera and for the router. •...

  • Page 180: Checking The Information Registered For The "Viewnetcam.com" Service

    15 Configuring the network settings [Network] Note • When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered camera is validated. •...

  • Page 181: When Using "Dynamic Dns Update(Dhcp)

    15 Configuring the network settings [Network] • Default: 24h 15.5.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 182: Configure The Settings Relating To The Schedules [Schedule]

    16 Configure the settings relating to the schedules [Schedule] 16 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission • VMD permission •...
  • Page 183 16 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 184 16 Configure the settings relating to the schedules [Schedule] • Audio detection permission: The audio detection function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 139) can access the camera only in the period of schedule.

  • Page 185: How To Set The Schedules

    16 Configure the settings relating to the schedules [Schedule] 16.1 How to set the schedules Check the check box of the desired day of the week of “Schedules”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...
  • Page 186 16 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...

  • Page 187: How To Delete The Set Schedule

    16 Configure the settings relating to the schedules [Schedule] 16.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 188 16 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 189: Maintenance Of The Camera [Maintenance]

    17 Maintenance of the camera [Maintenance] 17 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 190 Note • The latest firmware upgrade is posted on our website. – When using the camera in Japan http://sol.panasonic.biz/security/support/ – When using the camera outside of Japan http://security.panasonic.com/support/ • To view the website, it is necessary to be connected to the internet.

  • Page 191: Check The Status [Status]

    17 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note •...

  • Page 192: Reset The Settings/Reboot The Camera [Default Reset]

    [Hardware1]: The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).

  • Page 193: Settings Data/Backing Up Or Restoring Logs [Data]

    17 Maintenance of the camera [Maintenance] The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization.
  • Page 194 17 Maintenance of the camera [Maintenance] The settings related to backing up or restoring settings data, and saving logs can be configured in this section. Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC.
  • Page 195 17 Maintenance of the camera [Maintenance] Make sure to set the file name of scene file data used when restoring to “model name.txt”. (The model name must be written in lower case letters and “WV-” is not needed.) Operating Instructions...

  • Page 196: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 197) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 199) The manuals can be installed on the PC.

  • Page 197: Installing Panasonic "Ip Setting Software

    18 Using the CD-ROM 18.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 198: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 18.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 199: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 200 18 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 200. When the viewer software “Network Camera View 4S”...
  • Page 201 18 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...

  • Page 202: About The Displayed System Log

    19 About the displayed system log 19 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 203 19 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...
  • Page 204 19 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 205 19 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 206: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 207 20 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 208 20 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 209 20 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 210 Refer to the following web page for precautions and verification information to be noted for each version of Internet Explorer. http://security.panasonic.com/support/ The “Install the viewer • Does the PC have the viewer software installed? software.” message is...
  • Page 211 20 Troubleshooting Symptom Cause/solution Reference pages The following message is • Is ActiveX filtering, a function of Internet Explorer 9 displayed when you gain and later versions, enabled in Internet Explorer? access via the web browser: Disable ActiveX filtering before installing the viewer “The viewer software is not software on the PC.
  • Page 212 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 213 20 Troubleshooting Symptom Cause/solution Reference pages The alarm occurrence • Is the viewer software installed on the PC? indication button, the [AUX] Confirm that the viewer software “Network Camera buttons and the SD recording View 4S” is installed. status indicator on the “Live” page do not display the current status in real time.
  • Page 214 20 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 215 Internet Explorer 11) The following message is • Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic Corporation`.” (Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11) Operating Instructions...
  • Page 216 The “Security Warning” window will be displayed. “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic Corporation'. Click here to install...” (Internet Explorer 7 or Internet Explorer 8) The following message is •...

  • Page 217: Directory Structure Of Drive B

    (Ex.img_1401011234000001.jpg) 14010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 20 MB per file) (Ex.10000001_14 1224193826_A.mp4)
  • Page 218 Notes Operating Instructions...
  • Page 219 Notes Operating Instructions...
  • Page 220 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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