Panasonic WV-SFR311A Important Information Manual
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WV-SFV311A / WV-SFV310A /
Model No.
WV-SFR311A / WV-SFR310A /
WV-SFN311A / WV-SFN310A
* For information about the installation tasks, refer to the provided Installation Guide.
For information about how to perform the settings and how to operate the camera,
refer to the operating instructions on the provided CD-ROM.
* This Guide takes WV-SFV311A / WV-SFN311A for example for illustration.
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
WV-SFV311A
Before attempting to connect or operate this product,
Important Information
Network Camera
PGQX1942ZB
WV-SFN311A
sL0915-1115
Printed in China
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Summary of Contents for Panasonic WV-SFR311A
- Page 1 Important Information Network Camera WV-SFV311A / WV-SFV310A / Model No. WV-SFR311A / WV-SFR310A / WV-SFN311A / WV-SFN310A WV-SFV311A WV-SFN311A * For information about the installation tasks, refer to the provided Installation Guide. For information about how to perform the settings and how to operate the camera, refer to the operating instructions on the provided CD-ROM.
- Page 2 • To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture. retain this book as a permanent record of your (WV-SFR311A / WV-SFR310A / WV-SFN311A / purchase to aid identification in the event of WV-SFN310A) theft.
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Page 3: Table Of Contents
Contents Important safety instructions ......................4 Limitation of liability ........................5 Disclaimer of warranty ........................5 Preface ............................6 About notations ..........................6 Main functions ..........................7 About the user manuals ........................ 8 System requirements for a PC ...................... 8 Trademarks and registered trademarks.................. -
Page 4: Important Safety Instructions
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. (WV-SFR311A / WV-SFR310A / WV-SFN311A / WV-SFN310A) 6) Clean only with dry cloth. (WV-SFR311A / WV-SFR310A / WV-SFN311A / WV-SFN310A) 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Only use attachments/accessories specified by the manufacturer. 1 0) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. S3125A 1 1) Unplug this apparatus during lightning storms or when unused for long periods of time. 1 2) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. -
Page 5: Limitation Of Liability
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;... -
Page 6: Preface
Preface The dome type network cameras WV-SFV311A / WV-SFV310A / WV-SFR311A / WV-SFR310A / WV-SFN311A / WV-SFN310A are designed to operate using a PC on a network (10BASE-T/ 100BASE-TX). By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni- tored on a PC via a network. Note: • It is necessary to configure the network settings of the PC and its network environment to moni- tor images from the camera on the PC. It is also necessary to install a web browser on the PC. About notations The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models. <Outdoor Vandal resistant & waterproof model> H D type: SFV311 The functions with this notation are available when using the model WV-SFV311A. H D type: SFV310 The functions with this notation are available when using the model WV-SFV310A. <Indoor Vandal resistant model> H D type: SFR311 The functions with this notation are available when using the model WV-SFR311A. H D type: SFR310 The functions with this notation are available when using the model WV-SFR310A. -
Page 7: Main Functions
Use the operation button or setting menu of the camera to activate the focus ring of the lens and automatically adjust focus. Extension software support Installing extension software makes it possible to add functions that use image data. * F or further information about the Extension software supported by this camera, refer to our website (http://security.panasonic.com/pss/security/support/info.html). SFV311 SFV310 The camera conforms to the IP66 and Type 4X (UL50)* , is compliant with NEMA 4X ratings, and provides high dust resistance and waterproof performance. -
Page 8: About The User Manuals
About the user manuals There are 3 sets of operating instructions for the WV-SFV311A / WV-SFV310A / WV-SFR311A / WV-SFR310A / WV-SFN311A / WV-SFN310A as follows. • Important Information (this document): Provides information about the cautions required for safely using and installing this camera. • Installation Guide: Explains how to connect devices. • Operating instructions (included in the CD-ROM): Explains how to perform the settings and how to operate this camera. ® ® Adobe Reader is required to read these operating instructions on the provided CD-ROM. When the Adobe Reader is not installed on the PC, download the latest Adobe Reader from the Adobe web site and install it. -
Page 9: Trademarks And Registered Trademarks
• R efer to the “readme.txt” file on the provided CD-ROM for further information about open source software licenses and the source code. • P lease note that Panasonic shall not respond to any inquiries regarding the contents of the source code. Copyright Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disas- sembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provided with this product violating... -
Page 10: Network Security
Network security As you will use this unit connected to a network, your attention is called to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks. • Use this unit in a network secured by a firewall, etc. • If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.). - Page 11 Do not use this product in an inflammable Do not install or clean the camera, or atmosphere. touch this product, the power cable or the connected cables during thunder storms. Failure to observe this may cause an explosion resulting in injury. Failure to observe this may cause electric shock. Avoid installing this product in the loca- tions where salt damage occurs or corro- Install this product in a location high sive gas is produced.
- Page 12 When an error is detected, this product SFR311 SFR310 SFN311 SFN310 will restart automatically. This product is designed to be used This product will be inoperable for around 2 indoors. This product is not operable minutes after the restart just as when the outdoors. power is turned on. Make sure that the product does not About the automatic status detection become wet.
- Page 13 • When using an SD memory card, format it using this product. Recorded data on the SD memory card will be deleted when for- matted. If an unformatted SD memory card or an SD memory card formatted with other devices is used, this product may not work properly or performance deterio- ration may be caused. Refer to the Dehumidifying operating instructions on the provided device CD-ROM for how to format an SD memory card. • When some SD memory cards are used SFV311 SFV310 with this product, the product may not What to do if “WARMING UP-PLEASE work properly or performance deterioration WAIT” appears on the display. may be caused. Use the compatible SD memory cards in page 26. This message indicates that the temperature • When using an SD memory card inside the camera has become extremely low. supporting Class 10 of the speed class, In such a case, wait until the heater unit of the use a UHS-I (Ultra High Speed-I) compliant camera raises the internal temperature (for card.
- Page 14 Equipment classification and power types of solvents or detergents. Otherwise, it may cause discoloration. When using a chemi- source indication label Refer to the indication label on the bottom side cal cloth for cleaning, read the caution provid- ed with the chemical cloth product. of this unit for the equipment classification, power source, and other information. Cleaning the lens : Direct current symbol Use a lens cleaning paper (used to clean cam- era lenses or lenses of spectacles). When using Product disposal/transfer solvent, use an alcohols solvent and do not use a thinner or a glass cleaner. Data saved on this product or a storage device used with this product may lead to personal Cleaning of the dome cover information leakage. When it is necessary to Use lens cleaning paper (used to clean camera dispose or give this product to someone, even or spectacles lenses) to remove any dirt on the when for repair, make sure that there is no data dome cover. on this product.
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Page 15: Precautions For Installation
Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. For information about the installation tasks, refer to the provided Installation Guide. Power supply This product has no power switch. - Page 16 Do not place this product in the following screw at a right angle to the surface. After places (continued): tightening the screws or bolts, perform checks to ensure that the tightening is SFR311 SFR310 SFN311 SFN310 sufficient enough so that there is no • Locations where it may get wet from rain movement or looseness. or water splash (including under the eaves, etc.) • Locations subject to moisture or dust SFV311 SFV310 • Locations subject to condensation as the Do not remove or loosen the screws on result of severe changes in temperature (In the bottom of this product. case of installing the camera in such loca- If the screws (7 pcs.) are loosened, water tions, the lens may become foggy or con-...
- Page 17 Protection from lightning Time & date setting It is necessary to set the time & date before SFV311 SFV310 putting this product into operation. Refer to the When cables are used outdoors, there is a operating instructions on the provided chance that they may be affected by lightning. CD-ROM for descriptions of how to perform In such a case, install a lightning arrestor close the settings. to the camera, and make the length of the net- work cable between the camera and lightning Make sure to remove this product if it will arrestor as short as possible to prevent the no longer be used. camera from being damaged by lightning. SFR311 SFR310 SFN311 SFN310 When connecting to a network using the network cable of this product, observe the following. • When wiring for the network, design and engineer not to be affected by lightning.
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Page 18: Troubleshooting
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Reference Symptom Cause/solution pages When using a PoE device for power supply • Are the PoE device and the network connector con- nected using a Ethernet cable (category 5e or better)? Check whether the connection is appropriately established. • Depending on the PoE device, the power supply will stop when the demanded power exceeds its total power limit for all PoE ports. Refer to the operating instructions of the PoE device in use. • When connecting both of the 12 V DC power supply and the PoE device for power supply, the network Power is not turned Installation connection may not be established. - Page 19 Unlock the write protect switch of the SD memory card. Operating • Hasn't the inserted SD memory card been formatted instructions SD ERROR/AF indi- on a PC? (included in cator lights up red. Use an SD memory card formatted on the camera. the Or install the software to format the SD memory card CD-ROM) on the PC. Refer to our website (http://security.panasonic.com/pss/security/support/ info.html) for further information about the supported software. • Isn't the inserted SD memory card faulty? Replace the card with a normal one. • Check the following. • G rounding of the camera, a switching hub or peripheral devices are not done. • The camera is used near an electrical power line. • T he camera is used near a device which produces Audio input contains strong magnetic field or radio waves (such as near noise. a TV/radio antenna, a motor of an air conditioning system, a transformer, etc.)
- Page 20 About the indicator The indicator will light or blink as follows depending on the camera status. Indicator type and operation state Change of indicator indication ACT indicator When data is being sent via the network camera Blinks green (accessing) LINK indicator When the camera is able to communicate with the con- Lights orange nected device SD MOUNT indicator • W hen an SD memory card is inserted and could be Lights off → Blinks green → recognized Lights off • W hen data can be saved after the SD memory card is Lights off → Lights green inserted and the SD ON/OFF button is pressed (for 1 second or less) • W hen data can be saved to the SD memory card Lights green • W hen the SD memory card is removed after holding Lights green → Blinks green →...
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Page 21: Specifications
Specifications Basic • WV-SFR311A / WV-SFR310A / WV-SFV311A / WV-SFV310A WV-SFN311A / WV-SFN310A Power source * DC 12 V, PoE (IEEE802.3af compliant) Power consumption * DC 12 V: DC 12 V: 710 mA/Approx. 8.5 W 370 mA/Approx. 4.5 W PoE DC 48 V: PoE DC 48 V: 200 mA/Approx. 9.6 W (Class 90 mA/Approx. 4.3 W (Class 0 device) 2 device) Operating environment Ambient operating temperature: –40 °C to +50 °C –10 °C to +50 °C {–40 °F to 122 °F} {14 °F to 122 °F} (Power On range: –30 °C to +50 °C {–22 °F to 122 °F}) Ambient operating humidity: 10 % to 90 % (no condensation) 10 % to 90 % (no condensation) Storage environment Storage temperature: –30 °C to +60 °C {–22 °F to 140 °F}... - Page 22 WV-SFR311A / WV-SFR310A / WV-SFV311A / WV-SFV310A WV-SFN311A / WV-SFN310A Waterproof * Main body: I P66 (IEC60529), Not supported Type 4X (UL50), NEMA 4X compliant Shock resistance: Compliant with SFR311 SFR310 50 J (IEC 60068-2-75)/ Compliant with IK10 (IEC62262) IK10 (IEC 62262) SFN311 SFN310 Not supported Dimensions: Installing using the base SFR311 SFR310 bracket: ø129.5 mm × 102.5 mm (H) ø164 mm × 139 mm (H) {ø5-3/32 inches × {ø6-15/32 inches × 4-1/32 inches (H)} 5-15/32 inches (H)} Dome radius 41.5 mm...
- Page 23 Camera • Image sensor: Approx. 1/3 type MOS image sensor Effective pixels: Approx. 1.33 mega pixels Scanning area: 4.86 mm (H) × 3.89 mm (V) {3/16 inches (H) × 5/32 inches (V)} Scanning system: Progressive Minimum illumination: SFV311 SFR311 SFN311 Color : 0.01 lx {0.00093 footcandle} (F1.6, Maximum shutter: Off (1/30 s), AGC: High) 0.0007 lx {0.00007 footcandle} (F1.6, Maximum shutter: max. 16/30 s, AGC: High)* BW : 0 .003 lx {0.00027 footcandle} (F1.6, Maximum shutter: Off (1/30 s), AGC: High) 0.0002 lx {0.00002 footcandle} (F1.6, Maximum shutter: max. 16/30 s, AGC: High)* SFV310 SFR310 SFN310 Color : 0.01 lx {0.00093 footcandle} (F1.6, Maximum shutter: Off (1/30 s), AGC: High) 0.0007 lx {0.00007 footcandle} (F1.6, Maximum shutter: max. 16/30 s, AGC: High)* BW : 0 .008 lx {0.00072 footcandle} (F1.6, Maximum shutter: Off (1/30 s), AGC: High) 0.0005 lx {0.00005 footcandle} (F1.6, Maximum shutter: max. 16/30 s, AGC: High)*...
- Page 24 Color/BW: Off/ On/ Auto1 (Normal)/ Auto2 (IR Light)/ Auto3 (SCC) SFV311 SFR311 SFN311 Off/ Auto Easy BW switching: SFV310 SFR310 SFN310 White balance: ATW1/ ATW2/ AWC Digital noise reduction: High/ Low Privacy zone: On/ Off (up to 8 zones available) VIQS: On/ Off (up to 8 zones available) Camera title on screen: On/ Off Up to 20 characters (alphanumeric characters, marks) Video Motion Detection (VMD): On/ Off, 4 areas available Lens • Zoom ratio: 3.6x Varifocal Lens 7.2x Extra optical zoom is available. Digital (electronic) zoom: Choose from 3 levels of x1, x2, x4 Focal length: 2.8 mm – 10 mm {1/8 inches – 25/64 inches} Maximum aperture ratio: 1:1.6 (WIDE) – 1:3.4 (TELE) Focus range: 0.3m – ∞ Aperture range: F1.6 – T405 Angular field of view: SFV311 SFV310 [16:9 mode] Horizontal: 28° (TELE) – 99° (WIDE)
- Page 25 • Network Network: 10BASE-T/100BASE-TX, RJ45 connector Resolution: 1.3 mega pixel [16:9](60 fps mode)/ 1.3 mega pixel [16:9](30 fps mode) H.264 1280×720, 640×360, 320×180, 160×90 JPEG (MJPEG) 1.3 mega pixel [4:3](30 fps mode) 1280×960, 800×600, VGA, 400×300, QVGA, 160×120 2.0 mega pixel [16:9](30 fps mode) * Used by super resolution techniques. 1920×1080, 640×360, 320×180, 160×90 Image compression method: H.264*...
- Page 26 Browser* Windows Internet Explorer 11 (32-bit) Windows Internet Explorer 10 (32-bit) Windows Internet Explorer 9 (32-bit) Windows Internet Explorer 8 (32-bit) Windows Internet Explorer 7 (32-bit) Maximum concurrent 14 (Number of sessions that can connect to cameras at the same time) access number: * Depends on network conditions FTP client: Alarm image transmission, FTP periodic transmission (When the FTP transmission is failed, backup on an optional SD memory card is available.) Multi-screen: Up to 16 camera images can be displayed simultaneously on a multi-screen. (Including the camera itself) Compatible SDXC/SDHC/ Manufactured by Panasonic (SD speed class 4 or higher) SD memory card * SDXC memory card: 64 GB, 128 GB SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 2 GB (except miniSD card and microSD card) Cellular phone compatibility: JPEG image, AUX control (by access level) Mobile terminal compatibility: iPad, iPhone, iPod touch (iOS 4.2.1 or later) (As of July, 2015)* Android mobile terminals *1 Transmission for 4 streams can be individually set. *2 Cropping setting is not possible for stream set to maximum resolution. *3 Only use AAC-LC (Advanced Audio Coding - Low Complexity) when recording audio on an SD memory card. *4 When “AAC-LC (HIGH QUALITY)” is selected, there are limitations about the following function. • “SD memory card” is not available. • “Audio detection” is not available. • HTTPS is not available.
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Page 27: Standard Accessories
Standard accessories Important Information (this document) ....1 pc. Installation Guide ..........1 set Warranty card* ........... 1 set CD-ROM* ............1 pc. Code label* ............1 pc. The following parts are used during installation procedures. SFV311 SFV310 Base bracket ............1 pc. Attachment plate ..........1 pc. Fixing screws for attachment plate (M4 x 8 mm) ..... 5 pcs. (of them, 1 for spare) Template A (for the attachment plate) ....1 sheet Template B (for the base bracket) ....1 sheet Waterproof tape ...........1 pc. Bit (Hex wrench, screw size 6.35 mm {1/4 inches} T20) ..1 pc. 4P alarm cable ............1 pc. 2P power cable ...........1 pc. LAN connector cover ...........1 pc. MONITOR OUT conversion plug ......1 pc. Auxiliary handle ............1 pc. SFR311 SFR310 SFN311 SFN310... -
Page 28: Optional Accessories
Optional accessories Ceiling Mount Bracket: WV-Q105A* Ceiling Mount Bracket: WV-Q169A SFV311 SFV310 WV-Q174B SFR311 SFR310 SFN311 SFN310 Dome Cover: SFV311 SFV310 WV-CW7S (Smoke type) WV-CR1S SFR311 SFR310 WV-CF5SA SFN311 SFN310 Sun Shade: WV-Q7118 SFV311 SFV310 Ceiling mount bracket: WV-Q121B SFV311 SFV310 (Use with the WV-Q124 (mount bracket) to be able to install on a ceiling.) Wall mount bracket: WV-Q122A SFV311 SFV310 (Use with the WV-Q124 (mount bracket) to be able to install on a wall.) Mount bracket: WV-Q124 SFV311... - Page 32 For Europe and other countries: Panasonic Corporation Panasonic System Communications Company of North America, http://www.panasonic.com Unit of Panasonic Corporation Panasonic System Networks Co., Ltd. of North America Fukuoka, Japan www.panasonic.com/business/ For customer support, call 1.800.528.6747 Authorised Representative in EU: Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Testing Centre Panasonic Canada Inc.