Lexmark CS417 User Manual page 184

Troubleshooting
Toner rubs off
Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Step 2
Resend the print job.
Does the toner still rub off?
Vertical voids appear on prints
Leading edge
Trailing edge
Action
Step 1
a
Check if your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids appear on prints?
Step 2
a
From the Paper Menu on the printer control panel, check the
paper type and paper weight.
b
Resend the print job.
Do vertical voids appear on prints?
Yes No
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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