Lexmark CS417 User Manual page 181

Troubleshooting
Action
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 4
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Streaked vertical lines appear on prints
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Yes No
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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