Troubleshooting - Omron BP761N Instruction Manual

4. Error Messages and Troubleshooting

4.2 Troubleshooting

No power.
No display appears on the monitor.
Measurement values appear too high or too low.
Connection failure.
Data cannot be sent.
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Problem Cause and Solution
Replace all batteries with new ones.
Check the battery installation for proper placement of
the battery polarities. Refer to section 2.1.
Blood pressure varies constantly. Many factors including
stress, time of day, and how you wrap the cuff, may affect
your blood pressure. Review the section 1.2 and section 3.3.
The destination device is too far away from the monitor. After
checking that there are no sources of interference nearby,
move the device to a distance within 16 ft. (5 m) of the monitor.
The Bluetooth ® function on the destination device is
turned off. Turn the on the Bluetooth
sending the data again.
The Bluetooth ® function on the monitor is not turned
on. Press the button, turn on the Bluetooth
function and try sending the data again.
Pairing has not been completed. Perform pairing.
Refer to "To Pair This Device With a Smartphone" in
section 3.4 or visit the "Help" section in the Omron
Wellness app for further help in pairing your smart device.
The blood pressure monitor is not ready, follow the step "1.
Press the connection button." in " Setting the Date and Time".
The application on the destination device is not ready.
Check the application then try sending the data again.
Refer to "To Pair This Device With a Smartphone" in
section 3.4.
If the Err symbol still lights after checking the
application, contact customer service.
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function and try
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