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Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50
k m )
radius, of a
participating Cadillac dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside
Service Advisor
will
assist you and request the
following information:
@
A description of the problem
@
Name, home address, home telephone number
@
Location of your Cadillac and number you are
0
The model year, Vehicle Identification Number
calling from
(VIN),
mileage and date of delivery
oadside Service for the
Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone ('ITY) in the Roadside Service Center.
Any customer who has access to a
(my)
or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-800-833-CMCC
--
daily, 24 hours.
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