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w h o Will Repair Your Cadillac At Roadside
? ? ?
In many cases, the advisor at the Roadside Service Center
can
provide
instructions to get you back on the road.
To
resolve more complex problems,
the advisor
will
page an
experienced Cadillac dealership Service Technician. The technician
will
call
you and evaluate the possible cause. If a roadside repair is possible,
the technician
will
come to your location and provide a permanent or
temporary repair.
m a t I
Your
Cadillac Is In An Unsafe Location Or
On A
l!
imited Access Highway ? ? ?
If your car is located in an area that is determined to be unsafe (by you,
the advisor or the technician) or
if the vehicle is on a limited access
freeway or regulated highway, the advisor
will
arrange to tow your
Cadillac to a safe location, where service
can
be performed. Additional
assistance
will
be provided if necessary.
WIiat If Your Cadillac Cannot Be Repaired
At Roadside ? ? ?
If your car cannot be repaired at roadside within a reasonable period of
time (approximately
45
minutes) or requires the resources of a Cadillac
dealership service facility, the advisor will arrange a tow service for
you.
Towing may also be necessary after the technician has attempted
a
repair, but determines that your car cannot be repaired at roadside.
Tow
services are provided by independent companies,
so
therefore,
Cadillac is not responsible for the tow company. During the 48 months
or
50, O OO
miles/80,000 kilometers warranty period, towing services are
covered for any disablement.
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