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What Will Roadbide Service Cost You
? ?
3
There is no cost to
call
the toll-free Roadside Service number. Many
times Roadside Advisors
can
assist you over the phone.
There is no cost for Roadside Service if the repair is under warranty or
the provided service is one of the covered Emergency Road Services.
If a dealership Service Technician travels
to your location, and the
reDair is not covered under warranty, there is a nominal service fee to
cover the technician's travel
to and from your location. Labor
is
charged at one and half times the Cadillac dealership retail labor rate,
with a 30 minute minimum. There is
also a charge for any parts
used
and a mileage fee if the technician travels beyond 30 miles.
How Do You Pay For
Roadside Service ? ? ?
Payment is due at the time services are performed if it is determined
they are non-warranty related. Payment may be made by cash, personal
check or any major credit card honored by the participating Cadillac
dealership, tow service or locksmith.
In some instances where warranty determination cannot be made, the
charges must still be paid. Retain the bill and submit it to an authorized
Cadillac dealership Service Department for review.
If the repair is
determined to be covered by warranty the dealer
will
expedite
reimbursement directly to you.
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