Cadillac 1993 Fleetwood Owners Literature page 354

For prompt assistance, please have the following information available t o give the
Consumer Relations Representative:
-
-
Your name, address and telephone number
-
Vehicle Identification Number (This is available from
the
vehicle registration or
,
-
title, or the plate attached to the left top of the instrument panel and visible
through
the windshield.)
-
Dealership name and location
-
Vehicle delivery date and present mileage
-
Nature of problem
In order
to
give
your
inquiry prompt attention, please call
the
appropriate
toll
free
number listed. However, if
you
wish
to
write Cadillac, please send a l l correspondence
to
the respective United States, Canada or GM Overseas Central Office address listed on
the following page.
When contacting Cadillac, please remember that
your
problem
will
likely be resolved in
the dealership, using dealership facilities, equipment and personnel. That is why we
-
suggest you follow Step One first.
7
- 1
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has installed special TDD
(Telecommunication Devices for the Deaf) equipment in its Consumer Relations
-
Center.
Any
hearing or speech impaired customer who has access
to
a TDD or a
conventional teletypewriter m y ) can communicate with Cadillac by dialing:
1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830).
n
u
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