Cadillac 1993 Fleetwood Owners Literature page 343

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OUR COMMITMENT TO YOUR SATISFACTION
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We are committed to providing you the finest ownership experience in the
world, starting the moment you take delivery of your new Cadillac.
Cadillac offers another major step toward your continued satisfaction
...
with
Cadillac Roadside Service. Roadside Service is your key to peace of mind
ownership--one that covers you on the road, far from home, all day and
night, and during the weekend. Roadside Service represents the spirit
of
luxury leadership at Cadillac Motor Car Division. We hope the need never
arises, but if it does, Roadside Service can help.
How Can Roadside Service Help You?
Cadillac Roadside Service with a staff of phone advisors trained in Cadillac
service excellence offers assistance exclusively to Cadillac owners. In many
cases, the advisor can quickly help resolve your car problem over the phone.
If the phone advisor determines that it may be possible to repair your car at
--
roadside and a technician is available, the advisor will arrange for an
experienced Cadillac dealership technician to contact you, and if appropri-
ate, travel to your location in a specially equipped vehicle and attempt to
repair your car on-site. The Roadside Service vehicle contains the necessary
tools and parts to complete most minor repairs to get you back on the road.
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Roadside Service phone advisors and technicians are trained by Cadillac and
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are familiar with your car, which provides a level of service knowledge
usually found only at your Cadillac Dealership. Because Roadside Service
assists Cadillac owners exclusively, your call always receives top priority and
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immediate action. Should you require a tow truck, locksmith, hotel
accommodations, or other vital services on
a
moments notice, Roadside
Service will locate and make the arrangements for you promptly.
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