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Eligibility
is
limited by vehicle age/mileage,
on
the component involved and other
factors. For further information concerning the program, call your local
BBB
or call
1-800-955-5100
for the toll-free number of your nearest
BBB.
You may also call
the
Cadillac Consumer Assistance Center.
"This program may not be available in all states, depending on state law. (Canadian
owners should refer to the Canadian Warranty Booklet). General Motors reserves the
right to change eligibility limitations andlor to discontinue its participation in this
program.
* *
Some
states may require
that
you first file a claim with BBB AUTO LINE before
resorting to state ogerated procedures (including court).
REPORTING SAFETY DEFECTS TO THE UNITED
STATES GOVERNMENT
If
you believe that your vehicle has
a defect which could cause a crash o r could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA), in addition to notifying General Motors.
If
NHTSAreceives similar complaints, it
may open an investigation, and if
it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign,
However, NHTSA cannot become involved in individual problems between you, your
dealer, or General Motors.
To contact NHTSA, you may either call the Auto Safety Hotline toll-Free at
1-800424-9393
(or
366-0123 in
the Washington, D.C. area) or write to NHTSA,
U.S.
Department of Transportation, Washington, D.C.
20590.
You can also obtain other
information about motor vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If
you live in Canada,
and
you believe that your vehicle has
a safety defect, you should
immediately notify Transport Canada,
in
addition to notifying General Motors of
Canada Ltd.
You may
write to Transport Canada at
Box 8880,
Ottawa, Ontario
K1G
352.
REPORTING SAFETY DEFECTS TO GENERAL
MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like
this,
we
certainly hope you'll notify us. Please call us
at our Consumer Relations Center,
1-800-458-8006, or
in Canada call,
1-800-263-3777,
(English) or
1-800-263-7854
(French), or write: Cadillac Motor
Car
Division, Consumer Relations Center,
2860
Clark Avenue Detroit,
M I
48232.
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