Buick 2004 Rainier Owner's Manual page 218

Problem
After stopping the player,
I push Play but
sometimes the DVD
starts where I left off
and sometimes at the
beginning.
The auxiliary source is
running but there is no
picture or sound.
My disc is stuck in the
player. The Load/Eject
button does not work.
3-110
Recommended Action
If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
Turn the DVD power off,
then on and press the
Load/Eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.
Problem
Sometimes the wireless
headphone audio cuts
out or buzzes.
I lost the remote and/or
the headphones.
The DVD is playing,
but there is no picture
or sound.
The audio/video skips
or jumps.
What is the best way to
clean the video screen?
The audio from the
radio for the Radio with
Six-Disc CD and XM™
has taken over the
audio from the DVD or
CD when using the
wired headphones.
Recommended Action
Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in
the vehicle.
Check that the
headphones are facing
the front of the vehicle.
See your dealer for
assistance.
Check that the DVD
player is in DVD mode.
The DVD or CD could
be dirty, scratched,
or damaged.
Wipe the video screen
with a damp, soft cloth.
The RSE is working
correctly.
Use the wireless
headphones or have
the front seat passengers
listen to another audio
source.