Troubleshooting - Dual XDMA7715 Installation & Owner's Manual

Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive skipping
ERROR-01 appears
on display
ERROR-02 appears
on display
PROTECT appears
on display
NO FILE appears
on display
INVALID appears
on display
Unit will not accept
a disc
PAIRING FAILED
appears on the display
Cause
Yellow wire not connected or incorrect
voltage Red wire not connected or
incorrect voltage
Black wire not connected
Fuse blown
Speaker wires not connected
One or more speaker wires touching
each other or touching chassis ground
Yellow or red wire touching chassis
ground
Speaker wires touching chassis ground Check for pinched wire
Incorrect fuse rating
Unit is not mounted correctly or
backstrap is not secure
Physical defect in media (CD, CD-R or
CD-RW)
Disc read error
Focus error or disc is in upside down
The WMA file is copy-protected by DRM
(Digital Rights Management)
Selected file is not available in direct or
alphanumeric search modes
The file format is incompatible
CD mechanism position out of
alignment
CD transit screws still in place
Pairing attempt has exceeded 60
seconds
Phone is not setup correctly to connect
to a bluetooth hands free device.
Bluetooth device is not compatible with
the BTM60
XDMA7715 OPERATION

Troubleshooting

Check connections for proper
voltage (11~16VDC)
Check connection to ground
Replace fuse
Check connections at speakers
Insulate all bare speaker wires
from each other and chassis
ground
Check for pinched wire
Use fuse with correct rating
Check mounting sleeve and
backstrap support
Check media for scratches
Press eject or RESET
Press eject or RESET
Write disc using WMA files that
are not copy-protected
Repeat search using valid
parameters
Write disc using valid audio
files with .mp3 or .wma file
extensions
Press and hold EJECT
for 3 seconds to reset CD
mechanism position
Remove  transit screws
located on top of the unit
Retry pairing sequence. Pairing
must complete within 60
seconds.
Check the owner's manual
for instructions on enabling
bluetooth.
Contact technical support for
more information.
Action
3