Sony STR-DG910 Operating Instructions Manual page 95

There is no sound from the surround
back speaker.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos. In this case, select "SB ON" (page
52).
There is no sound from the sub woofer.
• Check that the sub woofer is connected
correctly and securely.
• Make sure you have turned on your sub
woofer.
• Make sure the sub woofer is set to "YES"
(page 48).
• Depending on the selected sound field, no
sound output from the sub woofer.
• When all speakers are set to "LARGE"
and "NEO6 CIN" or "NEO MUS" is
selected, there is no sound from the sub
woofer.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons (page 41).
The MULTI CHANNEL DECODING lamp
does not light up in blue.
• Check that the playback component is
connected to a digital jack and the input is
selected properly on this receiver.
• Check whether the input source of the
software being played back corresponds to
the multi channel format.
• Check whether the setup on the playback
component is set to multi channel sound.
• Check whether the digital audio output of
selected input is not assigned to another
component input using DIGITAL
ASSIGN function (page 79).
Video
There is no picture or an unclear
picture appears on the TV screen.
• Select the appropriate input using the input
buttons.
• Set your TV to the appropriate input mode.
• Move your audio components away from
the TV.
• Assign the composite video input to
DMPORT input correctly.
• Depending on the DIGITAL MEDIA
PORT adapter, video output may not be
possible.
The source image input to the HDMI
jack on the receiver is not output from
the TV.
• Check the HDMI connection.
• Depending on the playback component,
you may need to set up the component.
Refer to the operating instructions
supplied with each component.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons (page 41).
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