If you cannot play a music CD or install a program from a CD
E
W
N S U R E T H A T
I N D O W S R E C O G N I Z E S T H E D R I V E
My Computer icon. If the CD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
E S T T H E D R I V E W I T H A N O T H E R
possibility that the original CD is defective.
C
—
See the
L E A N T H E D I S C
A
W
D J U S T T H E
I N D O W S V O L U M E C O N T R O L
speaker icon in the lower-right corner of your screen. Be sure that the volume is
turned up and that the sound is not muted.
If you cannot play a DVD movie
E
N S U R E T H A T
W
I N D O W S R E C O G N I Z E S T H E D R I V E
My Computer icon. If the DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
E S T T H E D R I V E W I T H A N O T H E R
the possibility that the original DVD is defective.
C
L E A N T H E D I S C
—
See the
—
C D —
Insert another CD to eliminate the
Tell Me How
help file for instructions.
—
Double-click the yellow
—
D V D —
Insert another DVD to eliminate
Tell Me How
help file for instructions.
Double-click the
Double-click the
Solving Pr oblems
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
27