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Light Pattern
Problem Description
Another failure has occurred.
A B C D
The computer is in a normal operating
condition after POST.
A B C D
= yellow
= green
= off
Dell Diagnostics
CAUTION:
located in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" on
page 27 and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
1 Turn on (or restart) your computer.
2 When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
46
Troubleshooting Tools
Before you begin any of the procedures in this section, follow the safety instructions
The Dell Diagnostics works only on Dell™ computers.
®
®
Windows
desktop. Then shut down your computer (see page 53) and try again.
Suggested Resolution
• Ensure that the cables are properly
connected to the system board from the hard
drive, CD drive, and DVD drive (see
page 62).
• If there is an error message on your screen
identifying a problem with a device (such as
the floppy drive or hard drive), check the
device to make sure it is functioning properly.
• The operating system is attempting to boot
from a device (such as the floppy drive or
hard drive); check system setup (see page 85)
to make sure the boot sequence is correct for
the devices installed on your computer.
• If the problem persists, contact Dell (see
page 96).
None.
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Table of Contents
Troubleshooting
