BT Diverse 1015 User Manual
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BT Diverse 1015 User Manual

BT Diverse 1015 User Manual

Telephone featuring dect digital enhanced cordless telecommunications
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Diverse 1015 telephone
featuring DECT
Digital Enhanced Cordless Telecommunications
User guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.

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Summary of Contents for BT Diverse 1015

  • Page 1 Diverse 1015 telephone featuring DECT Digital Enhanced Cordless Telecommunications User guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 Please open this page for an ‘at a glance’ guide to your Diverse 1015.
  • Page 3 Please open this page for a further ‘at a glance’ guide to your Diverse 1015.

  • Page 4: At A Glance

    Store Lets you store numbers on the memory and access other phone functions. Keypad Recall For use with switchboards and BT Select Services. Phone Used to make and answer calls. PQRS WXYZ Carrying clip Speed dial Enables quick dialling of numbers stored in the memory.
  • Page 5 At a glance Base unit underside view ........
  • Page 6 At a glance Message counter Indicates the number of incoming messages and memos on your machine. Skip < > Allows you to skip forwards or backwards through your messages. Delete Deletes recorded messages and memos. Paging button Stop Stops playback and recording.

  • Page 7: Table Of Contents

    In this guide At a glance Introducing the Diverse 1015 Setting up Using your Diverse 1015 telephone Using your Diverse 1015 answering machine Remote access Remote access quick guide Additional features Using your Diverse 1015 with a switchboard/PBX Registering a new Diverse...

  • Page 8: Introducing The Diverse 1015

    Introduction Introducing the Diverse 1015 Your Diverse 1015 is designed for ease of use and made to the high standards set by BT. We thank you for making the right choice and expect that your Diverse 1015 will give you many years of quality service.

  • Page 9: Setting Up

    Setting up Follow these steps to get your Diverse 1015 ready for use. Warning 1 For the handset use only approved nickel-cadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing.
  • Page 10 • back-up box. To connect the back-up box The back-up box must be connected between your Diverse 1015 and the power adaptor. Plug the back-up box power cord into • the socket on the underside of your Diverse 1015 ( Take care to plug the power cord and the telephone line cord into the correct sockets.
  • Page 11 4 Mounting the back-up box If required, you can mount your Diverse 1015 back-up box along your skirting board. Using the template at the back of this guide, • mark then drill two holes for the two screws and Rawlplugs (if you need them).
  • Page 12 When the handset battery has been charged for 16 hours, the Diverse 1015 is ready to use. Normal battery charging time After charging your Diverse 1015 for the first time, normal charging time for the handset batteries is 4-5 hours.
  • Page 13 44. All additional handsets you purchase will need to be individually registered with the base unit before they will work with the Diverse 1015. symbol may also f lash after a power failure. Provided the handset has been...

  • Page 14: Using Your Diverse 1015 Telephone

    Using your Diverse 1015 Using your Diverse 1015 telephone ON/OFF and PROTECTED modes The handset can be operated in one of three different modes. Phone calls cannot be made and the handset does not respond to incoming calls. To switch on, press and hold down the •...

  • Page 15: Making And Receiving Calls

    If connected to a switchboard with pulse dialling, you can switch to tone dialling during a call by pressing button. This enables you to use systems such as home banking. The Diverse 1015 will return to pulse dialling on completion of the call. To end a call...

  • Page 16: Paging And Internal Calls

    Diverse 1015 Paging and internal calls If you have multiple handsets registered with the base, the Diverse 1015 enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.
  • Page 17 Press the handset number you want, • When the handset answers, you can talk without your external caller hearing. Press the • and speak to your external caller. button, PHONE button. You hear the internal button to end the internal call Using your Diverse 1015...
  • Page 18 Stored numbers can include settings made with the and # buttons. You can also enter a ‘pause’ (see page 43, ‘Using your Diverse 1015 with a PBX’). To store a number The handset power must be ON.
  • Page 19 Using and changing the system code and handset PIN As a digital phone system, your Diverse 1015 provides excellent security against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). Each handset needs to be registered with the base unit.

  • Page 20: Optional Settings

    Caution Do not forget your system code or handset PIN. Special, expert help is required if you forget the system code. Please contact the Diverse 1015 Helpline on 0345 908070. Calls are charged at local rates. If you are setting call barring (page 21) from your handset you are advised to change the handset PIN to prevent unauthorised use.
  • Page 21 OFF. • Press the • setting. button. button. button. button. Display shows the to set the new button to confirm the setting. button. . Display shows the current button to confirm the new Using your Diverse 1015...
  • Page 22 Using your Diverse 1015 To switch the ‘wrong button’ tone on and off When you are following a set-sequence instruction, your Diverse handset will give a warning if you press the wrong button in the sequence. You can turn this sound on and off.
  • Page 23 OFF. • Press the button to confirm the new • setting. To reset your Diverse 1015 base unit to the original factory settings The handset must be switched ON. Press the button. • Press the # button.

  • Page 24: Call Barring

    Using your Diverse 1015 To reset your Diverse 1015 handset to the original factory settings The handset must be switched ON. Press the button. • Press on the keypad. • Press the button. • Press the handset PIN code (Factory setting •...
  • Page 25 Enter your emergency number. • Press the • a confirmation beep. You can overwrite each number by repeating these steps. button. button. button. button. button. button. button. button. button, the button to confirm. You hear Using your Diverse 1015...
  • Page 26 Using your Diverse 1015 To clear your own ‘special numbers’ Press the button. • Press the button. • Press the button. • Press the button. • Enter the system code. (Factory setting is • 0000. To change it see page 16.) Press the button.

  • Page 27: Using Your Diverse 1015 Answering Machine

    Using your Diverse 1015 answering machine When you cannot answer the phone, your Diverse 1015 will take messages. You can also make memo recordings. You can skip backwards and forwards through your messages and memos and delete one or all messages. The answering machine can be...
  • Page 28 Using your Diverse 1015 answering machine To record your first outgoing message (A1) ..........
  • Page 29 Press the • MODE ‘Mode”. Press and hold the • outgoing message is deleted. Using your Diverse 1015 answering machine STOP button until the voice says button. Your message is button again. Voice says button again. Voice says button until the...
  • Page 30 Using your Diverse 1015 answering machine To record an advisory announcement (A ) ..........
  • Page 31 The voice says, ‘Please enter the time using • four digits.’ Press four digits to enter the time, eg • hours. The Diverse 1015 uses the 09:37 12-hour clock. The display shows a flashing after the time. This indicates pm. Press to set am or press to set pm.
  • Page 32 Using your Diverse 1015 answering machine To set the duration of incoming messages You can use the handset to select the maximum length of time callers have to leave their message. The factory setting is 120 seconds. Length = 30 seconds.
  • Page 33 If you have recorded an advisory announcement as one of your outgoing messages, your Diverse 1015 will automatically play it as the outgoing message to all new callers. If not, your Diverse 1015 will not answer the call. To play back new messages at the base unit...
  • Page 34 (or press the button) and allow you to speak direct to the caller. Please note that when your Diverse 1015 answers a call, you will not hear your outgoing message.
  • Page 35 Times saver is useful if you ring in from another phone to see if you have any new messages. If you have new messages, your Diverse 1015 will announce after 2 rings. If you do not have any new messages, your Diverse will not answer until 4 rings.

  • Page 36: Remote Access

    Dial your Diverse 1015 phone • PQRS WXYZ number. When the Diverse 1015 takes your call, • enter the system code. (This must be dif ferent from the factory setting of 0000. See page 16 on how to change your system code.)
  • Page 37 • button repeatedly. To pause during playback Press the button. Playback is halted and • the voice announces, ‘Pause’. To continue playback, press the • To stop playback Press the button twice. • Remote operation of your Diverse 1015 button.
  • Page 38 Remote operation of your Diverse 1015 To mark a message as new Press the button twice during playback. • The playback skips to the end of the message and the voice announces, ‘Message is new’. Press to cancel. • To delete a message during playback...
  • Page 39 35 entitled ‘ To select the operating mode’. PQRS button and Press the • message/announcement. Remote operation of your PQRS button. The voice says, button. The voice says, button to stop recording. Your button to play back the outgoing Diverse 1015...
  • Page 40 To switch on your answering machine from another phone Dial your number and let it ring. After • approximately 17 rings, your Diverse 1015 answering machine automatically switches on. When you hear your outgoing message, hang up. The answering machine is now set to record incoming calls.

  • Page 41: Remote Access Quick Guide

    Enter your system code. • Memo Announcement or advisory message Intercom to base Call recording announcement 1 Call recording announcement 2 Advisory message Message Announcement or advisory message Play back new messages Mark message ‘new’ Remote operation of your Diverse 1015...

  • Page 42: Additional Features

    If there is no answer, the call will ring all other handsets. The factory setting for your Diverse 1015 is for collective ringing. To change between ring priority and collective ringing The handset must be switched ON.
  • Page 43 To set which handset will receive ring priority Once you have set your Diverse 1015 to ring priority, you can select the handset you want to ring first. Press the button. • Press the # button. • Press the button.

  • Page 44: Using Your Diverse 1015 With A Switchboard/Pbx

    Setting the TONE or PULSE mode Your Diverse 1015 is preset to TONE dialling – where you hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges and switchboards/ PBXs.
  • Page 45 Press the • PHONE or replace the handset on the base unit or charger. Using your Diverse 1015 with a switchboard button. You hear a dial tone. button to return to your button. You hear a dial tone. button to transfer the call...
  • Page 46 • You can enter up to three PBX access codes, each one to three digits long. • You may find it useful to enter 144 (for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see ‘Setting the access pause’...

  • Page 47: Registering A New Diverse Handset With The Base Unit

    Registering a new Diverse handset with the base unit Up to six handsets can be registered and operated from the Diverse 1015 base unit. The system allows you to make internal intercom calls between two handsets while a third is making an external call.
  • Page 48 Registering a new Diverse handset with the base unit To remove a handset registered at the base unit These steps can be taken from any registered handset. Press the button. • Press the # button. • Press the then • Enter the system code.

  • Page 49: Operating With Additional Base Units

    Diverse 1010 and 1015 base units. Diverse Executive and additional handsets may be used with up to four Diverse 1015 and/or Diverse 1010 base units. When planning to use a handset at more than one base unit, it is recommended that you: Assign a number to each base station, from •...
  • Page 50 How to set up multiple base units and handsets To register additional Diverse 1015 handsets at more than one base unit You can use up to six handsets on each Diverse base unit and up to four base stations with your Diverse handset to build up a comprehensive and easy-to-use cordless telephone system.
  • Page 51 To set/clear the display of the base unit number on a handset The factory setting is to display the number. This is useful if your handset is connected to more than one base unit. PQRS Press the button. • Press the button then the •...
  • Page 52 Operating with additional base unit To set your handset for manual base selection You can change automatic registration at a base unit to manual registration. So if you are in an area where the ranges of two base units overlap, you can specify which base unit (and which outgoing line) you prefer to use.

  • Page 53: Maintenance

    Simply clean the handset and base unit with a damp cloth or an antistatic wipe. Never use household polish as this will damage your Diverse 1015. Never use a dry cloth as this may cause a static shock. Service Within the guarantee period...

  • Page 54: Help

    UK by dialling 999, or 112 which is valid in any country that is a member of the European Community. If your Diverse 1015 is connected to a PBX, you may have to dial an access number before 999 to contact the emergency services. Some PBXs cannot dial out during a power failure.
  • Page 55 17. Check that the telephone is plugged into the phone socket. Is the Diverse 1015 set up for ring priority at another handset? See page 40. Set the Diverse 1015 for collective ringing. Cannot get through, even though a dialling...

  • Page 56: Technical Information

    The Diverse 1015 with up to 6 handsets has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
  • Page 57 Technical information Connecting to PBXs Diverse 1015 is only approved for use with a compatible PBX including those which do not provide secondary proceed indication. If you would like a list of suitable PBXs, contact BT on 154. If you do have a compatible PBX, it...

  • Page 58: Technical Specification

    Technical information Technical specification Standard Number of channels Radio frequency range Duplex method Channel grid Bit rate Modulation Voice coding Transmitted power Range Power supply Power consumption base station Operating time, mobile unit (with fully charged battery) Permitted ambient conditions for operation (maximum) Permitted storage temperature Signaling method...

  • Page 59: Index

    Range warning tone Reset original factory settings Setting confirmation tone Wrong button tone PIN (Personal Identification Number) Setting and changing Using your Diverse 1015 telephone Base unit functions Intercom call to base unit Paging a handset Handset functions Call barring...
  • Page 60 Intercom call to all handsets Intercom call to another handset Transfer external call between handsets Memory Clearing Dialling Number storage On/off Protection Using your Diverse 1015 answering machine Base unit functions Advisory announcement (A3) Delete Play back Record Call screening Adjust loudspeaker volume Messages...
  • Page 61 Set number of rings before ring priority calls all handsets Set which handset will receive ring priority Secrecy Using your Diverse 1015 with a switchboard / PBX Handset functions Setting Tone or Pulse mode Re-set Tone dialling Set Pulse dialling Use with switchboard/PBX’s...

  • Page 62: Technical Specifications

    Set/clear display of base unit number on handset Set handset for automatic base selection Set handset for manual base selection Maintainance General Returning Diverse 1015 Service Within guarantee Outside guarantee Help Replacing handset batteries Solving problems...
  • Page 63 Mounting template If mounting your Diverse 1015 back-up box, use this guide to position two 5 mm drill holes 56 mm apart.
  • Page 64 Offices in Europe, North America, Japan and Asia Pacific. The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

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