D-Link AirPremier DWL-1750 Manual page 54

Troubleshooting (continued)
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range. Please refer to Installation Considerations in the Wireless
Basics section of this manual for further information about the most advanta-
geous placement of your D-Link wireless products.
6. Why can't I get a wireless connection?
If you have enabled Encryption on the DWL-1750, you must also enable encryp-
tion on all wireless clients in order to establish a wireless connection.
Make sure that the SSID on the Access Point and the Wireless Client

are exactly the same. If they are not, wireless connection will not be
established.
Disable all security settings (WEP, MAC Address Control).

Turn off your DWL-1750 and the client (the device to which it is communi-

cating). Turn the DWL-1750 back on again, and then turn on the client.
Make sure that all devices are set to Infrastructure mode.

Check that the LED indicators are indicating normal activity. If not, check

that the AC power and Ethernet cables are firmly connected.
Check that the IP Address, subnet mask, and gateway settings are cor-

rectly entered for the network.
7. I forgot my encryption key
Reset the DWL-1750 to its factory default settings and restore the other

devices on your network to their default settings. You will lose the current
configuration settings. Reset and restore the DWL-1750 to the factory
default settings, without WEP encryption, by using Telnet or the Console
connection. Please see the Appendix in this manual for information on
how to use Telnet and/or the Console connection.
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