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Handicare Xclusive User Manual
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Handicare Xclusive User Manual

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U S E R M A N U A L
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Summary of Contents for Handicare Xclusive

  • Page 1 U S E R M A N U A L...

  • Page 3: Table Of Contents

    FOREWORD CONTENT USER MANUAL Thank you for choosing a Handicare stairlift. This manual is for the XCLUSIVE lift type, OPTIONS and includes instructions for the standard features and optional upgrades. IMPORTANT INFORMATION FAULT FINDING ATTACHMENTS A. Reminders B. Emergency operation C.
  • Page 4 Continuous Charge kit [1]Diagnostic Display The illustration above shows the features used to operate [2]Joystick the XCLUSIVE lift. The XCLUSIVE lift can be upgraded with [3]Emergency stop the Automatic Swivel seat, Powered Footrest and the [4]Seat belt Continuous Charge kit, options to create even more seat comfort and user-friendliness.
  • Page 5 FOLD DOWN Ensure that the on/off switch is set in the 'ON' position. The diagnosic display will be illuminated when switched on. Fold down the footplate, the armrests and seat. page 10 > OPTIONAL POWERED FOOTREST PLACE FEET Place your feet on the footplate. Ensure that both feet are completely on the plate.
  • Page 6 SAFETY FIRST CLICK! Fasten the seat belt securely, ensuring that it clicks into the holder. Put the key in the switch and turn it ninety degrees clockwise. Check that the chair is in the locked position. RIDE Move the joystick in the desired direction of travel. The display shows a “8/9”, the lift gradually starts to move.
  • Page 7 EMERGENCY STOP In an emergency, press the emergency stop once. The lift stops straight away. To release the lift, press the emergency stop again. SWIVEL CLICK! The lift stops automatically at the end of the rail. You should now swivel the seat manually, making it easier to get on and off.
  • Page 8 LOOSEN BELT Unfasten the seat belt. STAND UP Stand up from the seat. 6 USER MANUAL...
  • Page 9 FOLD UP CLICK! Fold up the armrests and seat {A}. Push the handle, located to the left or right under the seat, downwards {B}. Swivel the seat until you hear a 'click'. The seat is now in the locked position. PARK Press and hold the button on the remote control until the lift reaches a charge point.
  • Page 10 CHARGE 15 sec. There are charge points for recharging the lift's batteries at the top and bottom of the rail (there may be additional charge points). If the lift is not in the correct position at the charge point, the lift beeps for 15 seconds and the display shows a “2”.

  • Page 11: Options

    OPTIONS AUTOSWIVEL page 9 POWERED FOOTREST page 10 CONTINUOUS CHARGE KIT page 10 AUTOSWIVEL CLICK! The AUTOMATIC SWIVEL SEAT option lets you swivel the seat automatically to face the direction you are going to walk in. To do this, push and hold the joystick in the direction of travel.
  • Page 12 OPTION POWERED FOOTREST To operate a POWERED FOOTREST move the switch under the armrest.The stairlift should beep whilst folding the footrest. Always ensure the footplate is in the down position during travel. CONTINUOUS CHARGE KIT When the CONTINUOUS CHARGE strip is installed, the batteries will charge on every position of the rail.

  • Page 13: Important Information

    USER MANUAL 11...
  • Page 14 FOREWORD Your Xclusive stairlift is a sophisticated product that has been specifically developed to carry one person (max 130 kg/20½ stone/286 lbs) sitting on the seat. Before using your Xclusive stairlift please read this manual thoroughly to familiarise yourself with how to operate your stairlift.
  • Page 15 Neither Handicare nor its authorised dealers may be held responsible for the suitability of the structures which surround and support the installation.
  • Page 16 Installation and servicing should only be carried out by dealers or installers/service engineers authorised by the manufacturer in accordance with local regulations. The wall mounted remote controls operate on a infra-red frequency; Handicare is unable to accept responsibility for system inoperability in the unlikely event of interference from signals external to this stairlift.

  • Page 17: Faultfinding

    FAULTFINDING DIAGNOSTIC DISPLAY page 15 CHAIRPOSITION page 16 EMERGENCY STOP page 16 ARMREST page 17 page 17 BATTERIES RC page 18 POWER page 18 OBSTACLE page 19 SWITCH page 19 DIAGNOSTIC DISPLAY The stairlift is fitted with a diagnostic display that displays a code to help diagnose faults.
  • Page 18 CHAIR POSITION CLICK! C A U S E S O L U T I O N Problem: the lift does not travel in either direction and the display shows a “0”. Cause: the seat is not locked and is in a swivelled position. Solution: swivel the seat using the handle located to the left or right under the seat, until it “clicks”...
  • Page 19 ARMREST C A U S E S O L U T I O N Problem: the lift does not travel in either direction and the display shows a “-”. Cause: an armrest has not been folded down. Solution: fold down the armrest fully. C A U S E S O L U T I O N Problem: the lift does not travel in either direction and the display shows a “0”.
  • Page 20 FAULTFINDING BATTERIES RC C A U S E S O L U T I O N Problem: the lift does not travel in either direction and the LED on the remote control does not light up when the remote control is operated. Cause: the batteries in the remote control are flat.
  • Page 21 OBSTACLE C A U S E S O L U T I O N Problem: the lift travels in one direction only and the display shows a “4/6”. Cause: there is an obstacle between the lift and the stairs. Solution: move the lift in the opposite direction {A} and remove the obstacle {B}. SWITCH C A U S E S O L U T I O N...

  • Page 22: Attachments

    ATTACHMENTS REMINDERS page 20 EMERGENCY OPERATION page 21 DIAGNOSTIC CODES page 23 SPAREPARTS page 26 REMINDERS [A]Remove the key from the switch whenever you leave the lift. [B]Never remove the lift plug from the wall socket. 20 USER MANUAL...

  • Page 23: Emergency Operation

    EMERGENCY OPERATION STOP [B.1]When the stairlift stops unexpectedly and no longer moves any further, the hand winder can be used to move the lift to a charging point. [B.2]Turn off the lift. [B.3]Open the cover in the front plate of the chassis, by pressing the tab at the top of the cover{A}.
  • Page 24 [B.5]Turn the hand winder as indicated on the winder access point. Then wind the lift in the required direction. [B.6]Replace the cap. [B.7]Replace the winder{A} and the cover{B}. [B.8]Turn on the lift. 22 USER MANUAL...

  • Page 25: Diagnostic Codes

    DIAGNOSTIC If the mentioned action does not help, call Handicare. CODES Display Action Display Action Write down the diagnostic code when you call Handicare for help. No display Charging, but the lift does not drive F A U L T...
  • Page 26 Display Action Display Action Display Action Low battery voltage Joystick activated Joystick activated F A U L T Display Action Display Action Display Action IR address fail The main power relay not The main power not closed open F A U L T F A U L T F A U L T Display...
  • Page 27 Display Action Display Action Display Action Power supply fault during Power supply fault during Power supply fault when charging charging battery on float F A U L T F A U L T F A U L T Display Action Display Action Display...

  • Page 28: Spareparts

    SPAREPARTS S P A R E P A R T S S P A R E P A R T S S W I V E L P O W E R K I T FSS60001 XFP40001 S W I V E L P O W E R K I T FSF60001 XSP40001 FSS30410...
  • Page 29 S P A R E P A R T S S P A R E P A R T S FSF30034 S W I V E L P O W E R K I T S W I V E L P O W E R K I T FSD60003 FSD60002 FSS30027...
  • Page 30 S P A R E P A R T S S P A R E P A R T S XPK42002 XPK43001 S W I V E L P O W E R K I T S W I V E L P O W E R K I T XPK42003 FSD60009 FSD60008...
  • Page 31 S P A R E P A R T S S P A R E P A R T S 000933.0028 181001.52300 S W I V E L P O W E R K I T S W I V E L P O W E R K I T FSS60002 FSD60013 FSS20007...
  • Page 32 Handicare GmbH Hausberger Straße 16 32457 Porta Westfalica USER MANUAL Deutschland *000411.1507* Tel: +49 (0) 571 973398-55 Fax: +49 (0) 571 973398-56 0 0 0 4 11 . 1 5 0 7 , rev. C data@handicare.com...