Handicare Xclusive Sales Manual
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Handicare Xclusive Sales Manual

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S A L E S G U I D E

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Summary of Contents for Handicare Xclusive

  • Page 1 S A L E S G U I D E...

  • Page 3: Table Of Contents

    S A L E S M A N U A L Contents Design General Information Seat Upholstery Operating toggle Armrest switches Key switch Emergency stop On/Off switch Seat swivel Powered seat swivel Footplate to seat height Footrest Powered footrest Diagnostic display Seat belt The unit Batteries...

  • Page 4: Design

    Design Our design team have put a lot of thought into the Xclusive. We have worked hard to deliver a stairlift that not only provides your customer with a great solution but is also good for our trade partners to stock, install and maintain.
  • Page 5 S A L E S M A N U A L Soft high wear areas shaped to suit hands Rounded rail Toggle Visually contrasted controls No visible mechanisms or screws Easy to change upholstery...

  • Page 7: General Information

    S A L E S M A N U A L General information Definition A straight stairlift suitable for the transport of one person in an indoor situation only. Details Power supply 90-240V~ Frequency 50/60Hz Current 3.6 Amp Power consumption 360 Watt Maximum weight 130kg...

  • Page 8: Seat

    Seat Design aspects We have given much thought to the smallest details in the Xclusive’s design to make it a great solution for your customers. • The armrests are slightly tapered, making the space between the armrest wide enough to ensure an easy entrance.
  • Page 9 S A L E S M A N U A L...

  • Page 10: Operating Toggle

    Operating toggle The Stairlift is activated by holding the toggle control in the direction of desired travel. The Xclusive is a ‘hold to run’ stairlift which means it will stop as soon as the operating toggle is released. The toggle is supplied on the right armrest as standard. The Xclusive’s modular design means it is easy to re-hand if required.

  • Page 11: Armrest Switches

    M A N U A L Armrest switches User safety is paramount in our mind: the Xclusive can only be operated from the toggle if the armrests are fully folded down. User convenience is also a priority so the Xclusive can be operated, via the remote control, with the arms folded up.

  • Page 12: Emergency Stop

    Emergency stop The Xclusive has an emergency stop adjacent to the seat. In case of emergency this button can be pushed; activation will enable manual override of the powered swivel and prevent the stairlift travelling along the track. When activated the stop button will illuminate.

  • Page 13: Seat Swivel

    S A L E S M A N U A L 1 0 Seat swivel • The manual swivel handle is operated by pushing down which means it requires less upper body strength to operate than a pull up handle. •...

  • Page 14: Powered Seat Swivel

    1 1 Powered swivel seat The Xclusive can be upgraded to include a powered swivel which means that the seat can be swivelled by retaining pressure on the toggle when the unit reaches the top of the track. The optional modular powered swivel mechanism has been designed to enable on site retrofitting.

  • Page 15: Footrest

    M A N U A L 1 3 Footrest The Xclusive footrest has safety edges that will automatically stop the stairlift mid journey in the event that an object becomes jammed between the footrest and the stairs. If the safety edge is activated the lift can only be moved away from the obstacle to facilitate its removal.

  • Page 16: Powered Footrest

    1 4 Powered footrest The footrest can be easily folded manually, however if the user is reluctant or unable to bend there is the option to add a powered footrest. The powered footrest is operated by a switch located under the armrest. Like the operating toggle, the footplate switch operates in the direction of movement.

  • Page 17: Diagnostic Display

    S A L E S M A N U A L 1 5 Diagnostic display The diagnostic display is located on the front of the stairlift unit. The numbers displayed will help the user easily identify the status of their stairlift. The diagnostic codes are listed in the user and installation manuals.

  • Page 18: Seat Belt

    1 6 Seat belt The Xclusive comes with an easy to use seat belt as standard. The belt is pulled across the lap of the user when seated and clips into the buckle. It is then easily released by pressing the front of the buckle, the belt will then retract into the belt housing in a controlled manner –...

  • Page 19: The Unit

    S A L E S M A N U A L 1 7 The unit The power pack is not handed so it can be used on either side of the staircase. This makes stock held more flexible and the system well suited for relocation. The speed is controlled electronically: the soft start/stop design reduces the perception of acceleration or...

  • Page 20: Batteries

    1 8 Batteries The Xclusive runs on two 12V batteries. These dry batteries have no risk of leaking and are maintenance free. The batteries are charged when the lift is parked on the charge point located at either end of the track.

  • Page 21: Power Supply/Charging

    1 9 Power supply/charging The Xclusive does not require a dedicated power supply: power can be supplied via an existing wall socket no more than 4m from either end of the rail. This makes it quick to install and reduces the requirement for disruption to décor and no requirement for building work.

  • Page 22: Remote Control

    2 0 Remote control The Xclusive is supplied with two wall mounted, hand held remote controls as standard. The user can choose where to have the handset cradles mounted to ensure that a handset is always readily available at either end of the track.

  • Page 23: Rail

    S A L E S M A N U A L Rail The anodised aluminium rail is supplied self colour as standard. The rounded design minimises the risk of injury from rail edges. This durable rail is easily maintained and can be cleaned with a mild detergent. The rail is cut to length by the installer and is secured on the stair tread by specifically designed feet that hold the rail just above the stairs.

  • Page 24: Applications

    2 2 Applications Xclusive stairlifts are installed indoors, on stairs with rectangular steps. The rail rests about 1cm above the front nose of the steps. Left-hand or right-hand versions The side on which the rail is mounted when viewed from the bottom looking up...

  • Page 25: Dimension Sketch

    S A L E S M A N U A L Dimension sketch A Swivel radius 698mm B Minimum to seat back 81mm C Seat depth 380mm Minimum folded width 326mm to footplate M inimum open width 569mm to edge of footplate Armrest width –...

  • Page 26: Rail Intrusion Into The Staircase

    Rail intrusion into the staircase The standard distance between the wall and the front of the rail is 187mm. This distance is applicable to stair stringers with a maximum width of 70mm. The additional width of broader stair stringers needs to be added to the distance between the rail and the wall.

  • Page 27: Rail Intrusion At The Bottom Of The Stairs

    S A L E S M A N U A L 2 5 Rail intrusion at the bottom of the stairs Hallway parking space The Stairlift will need room to park at the base of the track. The exact space will be determined by the angle of the stairs. A minimum clearance of 100mm between the folded down armrest and any facing wall is required to prevent the risk of the hand becoming trapped between the armrest and the wall.
  • Page 28 2 5 Rail intrusion at the bottom of the stairs (continued) α Angle ( Run out ( A ) Armrest ( B ) 30° 439mm 638mm 35° 388mm 606mm 40° 349mm 586mm 45° 317mm 572mm 50° 279mm 555mm 52° 266mm 549mm Based on a 1 step height of 180mm...

  • Page 29: Rail Intrusion At The Top Of The Stairs

    S A L E S M A N U A L Rail intrusion at the top of the stairs The standard rail length on the top of the stairs is 240mm. The rail can be cut at 45° or 90°. This dimension will mean that the footrest will be level with the landing when the stairlift reaches the end of the rail.

  • Page 30: Measuring The Stairs

    Measuring the stairs To determine the length of rail, you measure the length of the stairs from the ground floor to the nose of the last step (Lb) and add 240mm for the intrusion. This total will be your required rail length.

  • Page 31: Required Overhead Clearance

    S A L E S M A N U A L Required overhead clearance Without seat height spacer 810mm 990mm 1 seat height spacer 860mm 940mm 2 seat height spacers 910mm 890mm An overhead clearance of 1800mm as measured from the top of the stair stringer to the lowest part of the ceiling will offer sufficient space for the head of the user of this model of stairlift in case of a backrest length of 900mm.

  • Page 32: Modularity

    Modularity In order to make the Xclusive configuration as flexible as possible a modular design has been chosen. The controls can be easily interchanged by using the snap to fit components. These small control units can be taken out of the armrest and fitted to the other side and, with three modules, the powered footrest and swivel is configurable on site too.

  • Page 34: Standards Compliance

    Following installation the engineer must demonstrate the correct safe use of the Xclusive to the user who should then sign a declaration as evidence of the handover. This document should be retained by the supplier.
  • Page 35 S A L E S M A N U A L...
  • Page 36 Handicare, 82 First Avenue, Pensnett Estate Kingswinford, West Midlands DY6 7FJ, England Customer Services: +44 (0) 8700 118282 Textphone: (180015) 020 7490 8913 ext 05 Voicephone: (18002) 020 7490 8913 ext 05 Email: enquiries@handicare.co.uk www.handicare.co.uk...

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