Help; Using Your Freestyle - BT Freestyle 1050 User Manual

Help

If you have any problems using your Freestyle 1050, this section will
give you the most common, easy-to-follow solutions.
Telephone problems
• No dialling tone.
• Telephone will not dial out.
• Telephone cannot receive calls.
• You have dialling tone but the
telephone will not dial out.
• Handset does not ring.
• No lights on handset.
• Handset does not ring, but lights
show on base.
Possible cause
Telephone not connected to telephone
line.
Mains disconnected.
Power cut.
Handset battery pack is discharged.
You may be trying to use tone
dialling on a pulse dialling exchange.
You are connected to a PBX and are
not dialling the access code.
Handset battery pack is discharged.
Check the REN (see page 31). If you
connect too many telephones or
devices to your line, they may not all
operate correctly.
If your telephone is connected to an
extension socket, it may have been
connected incorrectly.
Check handset battery is not flat.
Solution
Plug the telephone into the
telephone line.
Make sure the mains supply is
connected.
Wait until the power is restored.
Place the handset on the base unit
and recharge it for 12 hours, ensuring
the charging light is on.
Check with your network provider.
Your Freestyle 1050 only provides
tone dialling.
Use the PBX access code.
Place the handset on the base unit and
recharge it for 12 hours.
If the REN exceeds 4, disconnect one
or more telephones or devices.
Check with your telephone engineer
that the extension socket has been
installed correctly.
Recharge handset battery.
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