CONCORD Eye-Q 3340z Frequently Asked Questions

Concord Eye-Q 3340z
After taking a picture or two, my camera suddenly turns off. Is there something
wrong with it?
There is nothing wrong with your camera. The camera has a built-in power saving
feature that turns the camera off after more than 30 seconds of inactivity (default
setting) to conserve battery power. The auto off time setting can be changed in the set
up menu.
Changing the Auto off Time Setting:
1. Set the camera to Camera Mode.
2. Press the Menu button to display the main menu.
3. Press until the Setup is highlighted.
4. Press to enter the Setup submenu.
5. In the Setup menu, press to highlight "Auto Off Time".
6. Press to enter "Auto Off Time". Press to highlight the time you want.
7. Press the OK button to save your selection.
My Secure Digital (SD) / Multi Media Card (MMC) memory card works in my
other camera, but not this one. What should I do?
Memory cards can be shared among different digital cameras, but you may have to
format the card before using it in another digital camera. Please remember that in
formatting the card, all pictures and videos will be erased, including those that may
be protected. Follow the directions below to format your card and be sure to wait
until the formatting has finished completely before removing the card to avoid
damage to the card.
Follow the steps below to format the memory card:
1. Insert the memory card into the camera.
2. Turn on the camera. Next, enter the REC mode or PLAY mode, press [MENU].
3. Press to repeatedly to highlight and select Set Up tab.
4. Press until the Format is highlighted.
5. Press to enter Format.
6. Press to highlight the Format, press SET to save the selection.
Why doesn't the flash fire?
Ensure that the flash is set to Auto or Flash. If the batteries are weak, the flash will
not be able to recharge and as a result, it is not able to fire. Please turn off the camera
and wait a few seconds before turning it on again. If the flash still does not fire,
please replace the batteries.