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Designed, Manufactured and Supported in the USA
VIKING
COMMUNICATION
SECURITY &
The E-10/20/30/32-IP VoIP Entry Phones are designed to provide quick and reliable
handsfree communication for SIP VoIP phone systems with PoE. The E-10/20/30/32-IP
entry phones can be programmed from any Touch Tone phone, PC, or remotely using a
static IP address. The Entry phones can dial up to 5 programmable numbers. On-board
2 Amp relay contacts are provided for activating doorstrikes or gate controllers. An optional
RC-4A Secure Relay Controller can also be used.
The E-30/32-IP entry phones will flash the "Call" LED during dialing and automatically
light the LED when the call is answered. All programming parameters, including phone
numbers and location numbers, are stored in non-volatile memory, requiring no batteries.
All units are PoE powered.
The E-10/20/30/32-IP-EWP shares all the features of the standard E-10/20/30/32-IP in
addition to Enhanced Weather Protection (EWP) for outdoor installations where the unit
is exposed to precipitation or condensation. EWP products are designed to meet IP66
standards and may feature foam rubber gaskets, sealed connections, gel-filled butt
connectors, as well as potted circuit boards with internally sealed, field-adjustable trim
pots and DIP switches for easy on-site programming. For more information on EWP, see
DOD 859.
Installation requires the assistance of a Network Administrator / IT Technician.
!
Features
• Automatic polling and programming software included
• 2 Amp relay contacts for door/gate or SL-2 strobe light control
• Blue "Call Connected" LED indicator (E-30 / E-32-IP only)
• SIP compliant (see page 2 for list of compatible IP-PBX phone systems)
• Outbound Proxy, Authentication ID, Peer to Peer, VLAN Tagging
• PoE powered (class 1, <4 Watts)
• Automatic Noise Canceling (ANC) feature for proper operation in noisy environments
• VoIP eliminates the need for "Push to Talk" mode
• Network downloadable firmware
• T-10 Torx security screws for added security
• Can be used with optional RC-4A Secure Relay Controller (DOD 582)
• Handsfree operation
• Marine grade 316 stainless steel prevents corrosion on the stainless steel models
• Laser etched graphics on stainless steel models
• Programmable to dial up to 5 numbers on busy or ring no answer
• Cycles through backup phone numbers on busy or no-answer
• Optional Enhanced Weather Protection (EWP), EWP products are designed to meet IP66 Ingress
Protection Rating, see DOD 859
• Hangs up on busy signal, time-out or touch tone command
• Remotely programmable
• Extended temperature range (-40°F to 140°F)
• 3 different chassis or board only available
• Volume adjustments for microphone and speaker
• E-10-IP and E-30-IP are flush mountable using the included rough-in box or can be surface
mounted using an optional VE-5x5 Surface Mount Box (DOD 424)
• E-32-IP flush mounts in a standard double gang electrical box (not included)
• Optional SL-2 strobe light kit available (DOD 242)
• Diagnostics for testing microphone, speaker, and relay
PRODUCT
MANUAL
VoIP Entry Phones
E-10-IP / E-10-IP-EWP
Flush Mount, Black
Powder Painted Aluminum
E-30-IP / E-30-IP-EWP
Flush Mount, Brushed 316
Stainless Steel (shown in optional
VE-5x5 Surface Mount Box)
Applications
• Gate Entrance
• Parking ramps/lots
• ATM machines
• Medical centers
• Lobbies
www.VikingElectronics.com
Information: 715-386-8861
Specifications
Power: PoE class 1 (<4 watts)
Maximum Sound Pressure: 90 dB SPL @ 1m.
Dimensions: See Installation and Specifications
Operating Temperature: -40°F to 140°F (-40° C to 60° C)
Humidity - Standard Products: 5% to 95% non-condensing
Humidity - EWP Products: Up to 100%
Audio Codecs: G711u, G711a, G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261,
100BASE-TX with auto cross over
Regulatory Compliance: FCC Part 15, Canada ICES-3 Class A, CE
(except for E-20-IP and E-20-IP-EWP)
Connections:
(1) RJ45 10/100 Base-T, (3) gel-filled butt
connectors
E-10/20/30/32-IP
VoIP Entry Phones
April 15, 2021
E-20-IP / E-20-IP-EWP
Surface Mount, Light Grey
UV Stable Plastic Chassis
E-32-IP / E-32-IP-EWP
Flush Mount in a Standard
Double Gang Electrical Box,
Brushed 316 Stainless Steel
• Entryways
• Stadiums
• Convention centers
• Public access areas
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Table of Contents
Related Manuals for Viking E-10-IP
Summary of Contents for Viking E-10-IP
- Page 1 • Volume adjustments for microphone and speaker 100BASE-TX with auto cross over • E-10-IP and E-30-IP are flush mountable using the included rough-in box or can be surface Regulatory Compliance: FCC Part 15, Canada ICES-3 Class A, CE mounted using an optional VE-5x5 Surface Mount Box (DOD 424) (except for E-20-IP and E-20-IP-EWP) •...
- Page 2 VoIP SIP System Compatibility For compatibility and vendor specific detailed configuration instructions, see the Viking VoIP SIP System Compatibility List, DOD 944. To open and download this PDF file: Scan the QR code below to open 1. Go to www.vikingelectronics.com...
- Page 3 Definitions Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server. DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and assigns an IP address to allow the client to communicate with other devices on the network.
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Page 4: Features Overview
0.082 inches. Cut off stripped wire ends before terminating. * Note: The front panel of the E-10-IP/E-30-IP/E-32-IP is mounted using security Torx screws to help prevent intruders from removing the panel and accessing the on board door strike/gate control relays. For applications requiring additional security, a Viking model RC-4A remote relay controller can be used. - Page 5 A. E-10-IP / E-10-IP-EWP / E-30-IP / E-30-IP-EWP The E-10-IP and E-30-IP are designed to be flush mounted to the included 4” x 4” x 2” deep plastic rough in box or surface mounted using an optional Viking model VE-5x5. Note: The E-10-IP and E-30-IP will NOT mount to a standard double gang box.
- Page 6 B . E-32-IP / E-32-IP-EWP The E-32-IP is designed to be flush mounted to a standard double gang electrical box (minimum dimensions of: 3.65”W x 2.84”H x 2.25”D). * CAUTION: Excessive wire length and/or using a rough-in box with inadequate depth can apply force to the circuit board causing physical damage.
- Page 7 DOD 859 for more information. The kit can also be used to convert 2008 or newer Viking E-30 analog phones to a VoIP version. A special connector and microphone assembly is required to convert 2007 and older Viking E-30 analog phones.
- Page 8 2. Click E-10-IP, E-20-IP, E-30-IP, or E-32-IP in the search results 3. Scroll down the page to Downloads, click IP Programming Software 4. Install the programming software by saving or opening the file and then clicking on setup Viking IP Programming.exe 5.
- Page 9 A. Connect / Disconnect Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP phones that are connected to the network will appear on the list. Simply select the Entry Phone on the list and click on the “Connect”...
- Page 10 C. Configuring the E-10/20/30/32-IP Network Settings Open the “Viking IP Programming” software on a windows PC that is connected to the same LAN as the E-10/20/30/32- Step 1. IP phone to be programmed. The window in the upper left corner of the menu will show you each E-10/20/30/32-IP phone that is connected to that LAN.
- Page 11 D. Configuring E-10/20/30/32-IP VLAN Settings Step 1. Click on the “VLAN” tab Step 2. Disable or enable VLAN tagging by setting the value of “VLAN Tagging”. Step 3. Set the VLAN tag ID by selecting an integer (1 to 4094) in “ID for all packets”. Set the Priority Code Point (PCP) value for all not SIP and RTP packets in the “PCP for all packets”...
- Page 12 Programming Features Index DESCRIPTION Section Page Connect/Disconnect VLAN Settings Unit Name SIP Server Peer to Peer Settings Outbound Proxy Authentication ID Register Fails Speed Dial Numbers Security code (factory set to 845464) ID Number Access Code (1 - 6 digits, blank = disabled, factory set to 123456) Internal / External Relay (factory set to Internal) Relay Mode (Door Strike, Outbound Call, In / Outbound Call, Doorbell, LV-1K Control, Ring, Ring Flash, factory set to Door Strike) Relay Activation Command (1 or 2 digits, factory set to...
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Page 13: Programming Features
LAN. The Entry Phone can not call analog extensions, digital phone extensions, telephone numbers that are outside the phone system or another handsfree Viking IP device in this mode (see note below). To use the unit in the Peer to Peer mode, change the drop-down in the “SIP Server / Peer to Peer Settings”... - Page 14 Note: A majority of the features below can also be Touch Tone (In-Band DTMF) programmed. See DOD 949. 7. Speed Dial Phone Numbers Note: Up to 79 digits can be stored in each of the 5 speed dial phone number positions. The number programmed in the first location under “Speed Dial Numbers”...
- Page 15 Ring Flash Mode. When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400ms on/off cadence while the ringing extension is called. This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc.
- Page 16 13. Relay Activation Command The one or two digit code stored in the Relay Activation Command is the touch tone command that the person being called must enter on their phone in order to momentarily activate the relay to control a doorstrike, mag-lock, gate controller, or other device.
- Page 17 21. Microphone Volume / Automatic Noise Cancelling Mode The microphone volume can be set from 1 - 9,1 = lowest volume setting, 9 = highest volume setting. Alternatively the microphone can be placed in the “Auto” Automatic Noise Cancelling mode. With the mic in the Auto mode, when background noise increases, the mic gain will automatically decrease.
- Page 18 27. Inbound Call Mode The Inbound Call Mode determines how the Entry Phone handles incoming SIP calls. One option is to generate a loud ring sound through the speaker. The Entry Phone can also auto answer a SIP call to transmit a page, control the relay or listen to transmit audio from the microphone.
- Page 19 32. Call LED Mode The “Call” LED on the E-30-IP / E-32-IP can be programmed to one of four different modes. Factory Setting: Entry Phone OFF Mode: Useful for silent monitoring applications. In this mode the LED will not light during normal operation. It will only light (blink) if it cannot register with the programmed SIP server or while manually resetting all network parameters to factory default.
- Page 20 Group settings and Addresses. Note: This will not effect any speaker or paging settings. 41. Diagnostics The Diagnostics section in the Viking IP Programming can be used to test the functionality of the mic, speaker and the on-board relay. Note: This will not work when relay mode is set to external or Alarm.
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Page 21: Operation
You may silence the error beeps, per instance, by pressing and holding the CALL button for 5 seconds or by clicking the “Mute Alarm Until Next Failure” button in the Viking IP Programming Software (see section B on page 9). The error beeps... - Page 22 Viking model RC-4A remote relay controller can be used. The relay controller is mounted securely inside the building and connected to the same LAN as the E-10-IP / E-30-IP / E-32-IP. The on board door strike relays would not be used in this case as the E-10-IP / E-30-IP / E-32-IP will send an encrypted message to the RC-4A to activate its relays which control the door strikes/gates.
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Page 23: Related Products
The VE-3x5, VE-5x5, VE-6x7 and VE-5x10 add vandal and weather resistance, as well as versatility to many Viking products. The VE-Series backboxes are available in black fine texture powder painted steel or Marine Grade 316 stainless steel. The weather resistant boxes are designed to be surface mounted to a wall, post, single gang box, or a VE-GNP gooseneck pedestal. -
Page 24: Warranty
TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.