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Designed, Manufactured and Supported in the USA
VIKING
C O M M U N I C A T I O N & S E C U R I T Y S O L U T I O N S
The E-10/20/30-IP VoIP Entry Phones are designed to
provide quick and reliable handsfree communication for
SIP VoIP phone systems with PoE. The E-10/20/30-IP
entry phones can be programmed from any Touch Tone
phone or PC on the same LAN. The Entry phones can
dial up to 5 programmable numbers.
The E-10/20/30-IP entry phones will flash the "Call" LED
during dialing and automatically light the LED when the
call is answered. All programming parameters, including
phone numbers and location numbers, are stored in
non-volatile memory, requiring no batteries. All units are
PoE powered.
For outdoor installations where the unit is exposed to
precipitation or condensation, the E-10/20/30-IP Entry
phones are available with Enhanced Weather Protection
(EWP). EWP products feature foam rubber gaskets and
boots, sealed connections, gel-filled butt connectors, as
well as urethane or thermal plastic potted circuit boards.
For more information, see DOD# 859.
Features
• Self diagnostic reports via email
• Automatic polling and programming software included
• 2 Amp relay contacts for door/gate or SL-2 strobe light control
• Blue "Call Connected" LED indicator (E-10/E-30-IP only)
• SIP compatible
(see pg 2 for list of compatible IP-PBX phone systems)
• PoE powered (class 1, <4 watts)
• Automatic Noise Canceling (ANC) feature for proper operation
in noisy environments
• Network downloadable firmware
• Handsfree operation
• Marine grade 316 stainless steel prevents corrosion on the stain-
less steel models
• Programmable to dial up to 5 numbers on busy or ring no answer
• Cycles through backup phone numbers on busy or no-answer
• Optional Enhanced Weather Protection (EWP), EWP products are
designed to meet IP66 Ingress Protection Rating, see DOD# 859
• Hangs up on busy signal, time-out or touch tone command
• Remotely programmable
• Extended temperature range (-15°F to 130°F)
• 3 different chassis or board only available
• Volume adjustments for microphone and speaker
• E-10-IP and E-30-IP are flush mountable using the included rough-
in box or can be surface mounted using an optional VE-5x5 Sur-
face Mount Box (DOD# 424)
• Optional PB-100 Polling System available (DOD# 232)
• Optional SL-2 or BLK-4-EWP strobe light kit available (DOD#
242/653)
PRODUCT MANUAL
VoIP Entry Phones
(testing com, mic, speaker & switch)
E-10-IP/E-10-IP-EWP
Flush Mount Black
Powder Painted Aluminum
E-30-IP/E-30-IP-EWP
Flush Mount Brushed 316
Stainless Steel
Applications
• Gate Entrance
• Parking ramps/lots
• ATM machines
• Medical centers
• Lobbies
www.vikingelectronics.com
Information: (715) 386-8861
Specifications
Power: PoE class 1 (<4 watts)
Dimensions: See Installation and Specifications
Operating Temperature: -26° C to 54° C (-15°F to 130°F)
Humidity - Standard Products: 5% to 95% non-con-
densing
Humidity - EWP Products: Up to 100%
Audio Codecs: G711u, G711a, G722
Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt
connectors
Beta Units Available
3rd Quarter 2014
E-10/20/30-IP
VoIP Entry Phones
September 8, 2014
E-20-IP/E-20-IP-EWP
Surface Mount Light Grey
UV Stable Plastic Chassis
E-30-IP/E-30-IP-EWP
Shown in Optional VE-5x5
Surface Mount Box
• Entryways
• Stadiums
• Convention centers
• Public access areas
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Table of Contents
Related Manuals for Viking E-10-IP
Summary of Contents for Viking E-10-IP
- Page 1 Audio Codecs: G711u, G711a, G722 • Volume adjustments for microphone and speaker Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt • E-10-IP and E-30-IP are flush mountable using the included rough- in box or can be surface mounted using an optional VE-5x5 Sur- connectors face Mount Box (DOD# 424) •...
- Page 2 Viking VoIP SIP System Compatibility List NOTE: Exclusion from this list means only that compatability has not been verified, it does not mean incompatability. Infrastructure Class Vendor Service Softswitch Proxy (session border Provider controller) 3COM VCX Aastra Asterisk Atcom BlueBox...
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Page 3: Features Overview
Definitions Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server. DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and assigns an IP address to allow the client to communicate with other devices on the network. -
Page 4: Installation
A. Mounting the E-10-IP, E-10-IP-EWP, E-30-IP and E-30-IP-EWP The E-10-IP and E-30-IP are designed to be flush mounted to the included 4” x 4” x 2” deep plastic rough in box or surface mounted using an optional Viking model VE-5x5. Note: The E-10-IP and E-30-IP will NOT mount to a standard double gang box. - Page 5 Requirements above). The PC must be connected to the same LAN as the E-10/20/30-IP VoIP phone. Install the application on your PC by placing the CD into your PC’s drive. Click “I Accept” on the bottom of the first screen, then select “Viking VoIP Phone Programming”...
- Page 6 B. Manually Resetting All Network Parameters to Factory Default Step 1. Power down the E-10/20/30-IP phone by disconnecting the RJ45 plug. Step 2. Press and hold the HELP/CALL button, then reconnect the RJ45. Continue to hold the button until you hear 2 beeps, (approximately 6 seconds). Continue to hold the button until you hear 4 more beeps, approximately 6 seconds later, then release the button.
- Page 7 Quick Programming Features (after accessing the Programming Mode) ENTER MEMORY DESCRIPTION DIGITS LOCATION First speed dial number 0-20 digits Second speed dial number 0-20 digits Third speed dial number 0-20 digits Fourth speed dial number 0-20 digits Fifth speed dial number 0-20 digits To clear any speed dial number (no digits)
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Page 8: Programming Features
Programming Features Note: Up to 32 digits can be stored in each dial position via touch tone programming, up to 255 characters via PC programming. Touch tone Q and # count as single digits. A. Speed Dial Numbers (#00 - #09) 1. - Page 9 E. Lap Counter (#16) With the lap counter disabled (factory setting), if the E-10/20/30-IP phone is programmed Touch Tone Counter to dial the next number on ring-no-answer and/or busy signal (see section F and G below), Disabled* the E-10/20/30-IP phone will continuously call its programmed phone numbers forever 1 time until the call is answered.
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Page 10: Operation
Operation A. “CALL” Button When the “CALL” button is pressed, the E-10/20/30-IP phone dials a pre-programmed telephone number. The Call Connected LED momentarily flashes during dialing. In the event the line is busy or there is a ring-no-answer, the unit can be programmed to call additional phone numbers. The phone then cycles through up to 5 pre-programmed numbers until the call is answered. -
Page 11: Related Products
The VE-3x5 is designed to be used with the E-40-EWP or E-50-EWP Series entry phones. The VE-5x5 is designed to be used with the E-10-IP-EWP, E- 30-EWP, E-30-PT-EWP, E-60-EWP, E-65-EWP, E-70-EWP, E-75-EWP entry phones, the E-1600-20A-EWP, E-1600-20A-IP-EWP, E-1600-30A-EWP and E-1600-30A-IP-EWP emergency phones, as well as the W-1000-EWP and W-3000-EWP handsfree doorboxes. -
Page 12: Warranty
TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.