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Designed, Manufactured and Supported in the USA
VIKING
C O M M U N I C A T I O N & S E C U R I T Y S O L U T I O N S
The E-10/20/30-IP VoIP Entry Phones are designed to provide quick and
reliable handsfree communication for SIP VoIP phone systems with PoE.
The E-10/20/30-IP entry phones can be programmed from any Touch
Tone phone or PC on the same LAN. The Entry phones can dial up to 5
programmable numbers.
The E-10/20/30-IP entry phones will flash the "Call" LED during dialing
and automatically light the LED when the call is answered. All program-
ming parameters, including phone numbers and location numbers, are
stored in non-volatile memory, requiring no batteries. All units are PoE
powered.
For outdoor installations where the unit is exposed to precipitation or con-
densation, the E-10/20/30-IP Entry phones are available with Enhanced
Weather Protection (EWP). EWP products feature foam rubber gaskets
and boots, sealed connections, gel-filled butt connectors, as well as ure-
thane or thermal plastic potted circuit boards. For more information, see
DOD# 859.
Installation requires the assistance of a Network Administrator / IT Technician.
!
Features
• Self diagnostic reports via email (testing com, mic, speaker & switch)
• Automatic polling and programming software included
• 2 Amp relay contacts for door/gate or SL-2 strobe light control
• Blue "Call Connected" LED indicator (E-10/E-30-IP only)
• SIP compatible (see pg 2 for list of compatible IP-PBX phone systems)
• PoE powered (class 1, <4 watts)
• Automatic Noise Canceling (ANC) feature for proper operation in noisy envi-
ronments
• VoIP eliminates the need for "Push to Talk" mode
• Network downloadable firmware
• Handsfree operation
• Marine grade 316 stainless steel prevents corrosion on the stainless steel models
• Programmable to dial up to 5 numbers on busy or ring no answer
• Cycles through backup phone numbers on busy or no-answer
• Optional Enhanced Weather Protection (EWP), EWP products are designed to
meet IP66 Ingress Protection Rating, see DOD# 859
• Hangs up on busy signal, time-out or touch tone command
• Remotely programmable
• Extended temperature range (-30°F to 130°F)
• 3 different chassis or board only available
• Volume adjustments for microphone and speaker
• E-10-IP and E-30-IP are flush mountable using the included rough-in box or can
be surface mounted using an optional VE-5x5 Surface Mount Box (DOD# 424)
• Optional PB-100 Polling System available (DOD# 232)
• Optional SL-2 or BLK-4-EWP strobe light kit available (DOD# 242/653)
PRODUCT MANUAL
VoIP Entry Phones
E-10-IP/E-10-IP-EWP
Flush Mount Black
Powder Painted Aluminum
E-30-IP/E-30-IP-EWP
Flush Mount Brushed 316
Stainless Steel
Applications
• Gate Entrance
• Parking ramps/lots
• ATM machines
• Medical centers
• Lobbies
www.vikingelectronics.com
Information: (715) 386-8861
Specifications
Power: PoE class 1 (<4 watts)
Dimensions: See Installation and Specifications
Operating Temperature: -34° C to 54° C (-30°F to 130°F)
Humidity - Standard Products: 5% to 95% non-condensing
Humidity - EWP Products: Up to 100%
Audio Codecs: G711u, G711a, G722
Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt con-
nectors
Beta Units Available
E-10/20/30-IP
VoIP Entry Phones
February 27, 2015
E-20-IP/E-20-IP-EWP
Surface Mount Light Grey
UV Stable Plastic Chassis
E-30-IP/E-30-IP-EWP
Shown in Optional VE-5x5
Surface Mount Box
• Entryways
• Stadiums
• Convention centers
• Public access areas
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Table of Contents
Related Manuals for Viking E-20
Summary of Contents for Viking E-20
- Page 1 The E-10/20/30-IP entry phones will flash the “Call” LED during dialing and automatically light the LED when the call is answered. All program- E-10-IP/E-10-IP-EWP E-20-IP/E-20-IP-EWP ming parameters, including phone numbers and location numbers, are Flush Mount Black Surface Mount Light Grey stored in non-volatile memory, requiring no batteries.
- Page 2 Viking VoIP SIP System Compatibility List NOTE: Exclusion from this list means only that compatability has not been verified, it does not mean incompatability. For detailed configuration instructions for certain vendors below, see Configuring Viking VoIP Phone and SIP Servers, DOD# 944. Infrastructure Class...
- Page 3 Definitions Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server. DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and assigns an IP address to allow the client to communicate with other devices on the network.
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Page 4: Features Overview
Features Overview IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges. Rear (PCB) View of E-10/20/30-IP Entry Phone PoE LAN Port 10/100, PoE Class 1 (<4 Watts): Connect to your LAN via RJ45 plug... - Page 5 B. Mounting the E-20-IP and E-20-IP-EWP The E-20-IP and E-20-IP-EWP are designed to be surface mounted to a single gang box (not included), a standard 4” x 4” electrical junction box (not included), or directly to a wall or flat sided post. Caution: For rough surfaces (ie: brick, stucco, etc.) additional caulking may be required.
- Page 6 C. Replacement IP Board Kit (Model E-1600-53A-IP) This is a board (PCB) only kit, no chassis is included. This kit can be used to convert any Viking E-10A or E-30 analog phone to a VoIP version. The kit can also be used to replace a damaged IP board in the field. This kit comes in standard and EWP version.
- Page 7 LAN as the E-10/20/30-IP VoIP phone. Install the application on your PC by placing the CD into your PC’s drive. Click “I Accept” on the bottom of the first screen, then select “Viking VoIP Phone Programming” and click the “Install” button. Follow the directions on the screen.
- Page 8 C. Manually Resetting All Network Parameters to Factory Default Step 1. Power down the E-10/20/30-IP phone by disconnecting the RJ45 plug. Step 2. Press and hold the HELP/CALL button, then reconnect the RJ45. Continue to hold the button until you hear 2 beeps, (approximately 6 seconds). Continue to hold the button until you hear 4 more Step 3.
- Page 9 Quick Programming Features (after accessing the Touch Tone Programming Mode) MEMORY DESCRIPTION DIGITS LOCATION First speed dial number 0-20 digits Second speed dial number 0-20 digits Third speed dial number 0-20 digits Fourth speed dial number 0-20 digits Fifth speed dial number 0-20 digits To clear any speed dial number (no digits)
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Page 10: Programming Features
Programming Features Note: Up to 32 digits can be stored in each dial position via touch tone programming, up to 255 characters via PC programming. Touch tone Q and # count as single digits. 1. Speed Dial Numbers (#00 - #04) A. - Page 11 4. Lap Counter (#16) Touch Tone Counter With the lap counter disabled (factory setting), if the E-10/20/30-IP phone is programmed Disabled* to dial the next number on ring-no-answer and/or busy signal (see section E and F below), 1 time the E-10/20/30-IP phone will continuously call its programmed phone numbers forever until 2 time the call is answered.
- Page 12 9. Mic Volume/Automatic Noise Cancelling Mode (#22) The microphone volume can be set from 1 to 9 (1 = lowest volume setting, 9 = the highest, factory set to 5) by entering the single digit then the memory location #22. Alternatively the microphone can be placed in the “ANC” Automatic Noise Cancelling mode by entering 0#22 in programming.
- Page 13 17. “Call” LED Control (#30) The call LED on the E-10/20/30-IP phone can be programmed to: 1 = LED will automatically light when the distant party has answered, this is the factory default setting. 2 = LED will light steady, only after a Touch Tone Q is entered from the called party. 18.
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Page 14: Operation
You may silence the error beeps per instance by pressing and holding the CALL button for 5 seconds or by clicking the “Mute Alarm Until Next Failure” button in the Viking VoIP Programming Software (see section A on page 7). The error beeps... -
Page 15: Related Products
The VE-3x5, VE-5x5, VE-6x7 and VE-5x10 add vandal and weather resistance, as well as ver- satility to many Viking products. The VE-Series backboxes are available in black fine texture pow- der painted steel or Marine Grade 316 stainless steel. The weather resistant boxes are designed to be surface mounted to a wall, post, single gang box, or a VE-GNP gooseneck pedestal. -
Page 16: Warranty
TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.