Media Issues - SATO Argox O4-250 User Manual

6 Troubleshooting

5.2 Media issues

The media is out

Load a new media roll.
The paper is jammed

Open the printer and clear the jammed paper.

Make sure the paper is held properly by the Media Guides.
The printing position is not correct

Did you use the correct media type for printing?

The media is not loaded correctly. See Section 2.3,
media.

The media sensor needs to be calibrated. See Section 3.1,
Calibration & Configuration" to calibrate the sensor.

The media sensor is dirty. Clean the media sensor.
Nothing is printed

The media is not loaded correctly. See Section 2.3,
media.

The ribbon is not loaded correctly. See Section 2.5,
reload the ribbon.

The print data might not be sent successfully. Make sure the interface is set
correctly in the printer driver, and send the print data again.
The print quality is poor

The printhead is dirty. Clean the printhead.

The platen roller is dirty. Clean the platen roller.

Adjust the print darkness, or lower the print speed.

The media is incompatible for the ribbon. Use the compatible media instead.
"Load
"Load
"Placing Ribbon
60
Media" to reload the
"Printing Media
Media" to reload the
Roll" to