Troubleshooting - Canon BJC-S630 Quick Start Manual

Troubleshooting

Problem
Cannot
install the
printer driver
(continued)
26
Possible Cause
Previous or same Always uninstall the previous version of the printer driver before
printer driver installing the new version. See "Uninstalling the Printer Driver" on
version already page 43.
installed
Other Other open applications on your computer can interfere with the
applications installation routine. Close all open software applications before
running in the reinstalling the printer driver. See "Installing the Printer Driver" on
background page 41.
Installation
not starting
automatically
when CD is
inserted into
drive
CD-ROM drive Normally, after you insert the S630 CD-ROM, the setup window
not specified displays automatically. If it does not:
CD-ROM drive not
working properly
Try This
WINDOWS
If printer driver installation did not start automatically when
you loaded the CD-ROM:
1.Double-click My Computer on the Windows desktop, then
double-click the CD-ROM drive.
2.Double-click msetup.
If you install the printer driver by clicking Start, then Run,
specify the correct CD-ROM drive and file name
(d:\msetup.exe, where d is the CD-ROM drive).
MAC OS
Double-click the CD-ROM icon on your desktop.
WINDOWS
1.Double-click My Computer on the Windows desktop, then
double-click the CD-ROM drive.
2.Double-click msetup.
MAC OS
Double-click the CD-ROM icon on your desktop.
WINDOWS
Use Windows Explorer to confirm that the CD-ROM is
operating normally:
1.From the Desktop, double-click My Computer, then
CD-ROM.
2.If the files do not appear, refer to your Windows
documentation for more information.
MAC OS
Open the Apple System Profiler, click Devices and Volumes,
then open the CD-ROM.