Paper Does Not Feed Properly - Canon PIXMA MX700 Series Quick Start Manual

Paper Does Not Feed Properly

Cause
Printing on inappropriate type of paper.
Paper feed rollers are dirty.
Paper not loaded properly.
Paper source selection is
inappropriate.
Too much paper loaded.
Foreign object in the Rear Tray or Front
Tray.
Envelopes not prepared or loaded
properly.
Rear Cover is not attached properly.
112 Troubleshooting
Check to see if the paper you are printing on is not too thick or curled.
See "Media Types You Cannot Use" on page 12.
Clean the paper feed rollers. Cleaning the paper feed roller of the Rear Tray will
wear the roller, so perform this procedure only when necessary.
For details on cleaning, see "Cleaning the Paper Feed Roller of the Rear Tray"
on page 96.
Make sure of the following when you load paper in the machine.
When loading two or more sheets of paper, align the edges of the sheets
before loading.
Always load the paper in portrait orientation, either in the Rear Tray or the
Front Tray, regardless of the printing orientation.
When loading paper in the Rear Tray, load the paper with the print side facing
UP. Align the right edge of the paper stack against the Cover Guide and slide
the Paper Guide so that it just touches the left edge of the stack.
When loading paper in the Front Tray, load the paper with the print side
facing DOWN. Align the right edge of the paper stack against the right edge
of the Front Tray and slide the Paper Guide against the left edge of the stack.
Make sure that the paper is not set over the protrusion above the Load Limit
Mark on the Paper Guide.
For details on loading paper, see "Loading Paper" on page 14.
You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front
Tray. When using any other type of paper, load it in the Rear Tray.
Make sure that the paper stack does not exceed the load limit. However, proper
feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low
temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to around half.
For details on loading paper, see "Loading Paper" on page 14.
Make sure that there are no foreign objects in the Rear Tray or Front Tray.
When printing on envelopes, see "Loading Envelopes" on page 18, and
prepare the envelopes before printing.
Once you have prepared the envelopes, load them in the Rear Tray in
portrait orientation. If the envelopes are placed in landscape orientation, they
will not feed properly.
If the Paper Support is extended, retract it.
If the Rear Cover is not reattached properly after it has been removed, it can
cause paper jams. Press firmly on the Rear Cover until it is fit squarely in the
rear of the machine.
Refer to "Rear View" in "Main Components" of the User's Guide on-screen
manual.
Action