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DIFFICULTY
The machine does not
print.
The machine prints
unexpectedly or it prints
garbage.
The machine prints the
first couple of pages
correctly, then some
pages have text missing.
The machine cannot
print full pages of a
document; An
OUT OF MEMORY
error message occurs.
My headers or footers
appear when I view my
document on the screen,
but do not appear when I
print them.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
SUGGESTIONS
General Printing Difficulties
Check the following:
• The machine is plugged in.
• The toner cartridge and drum unit are installed
properly.
• The interface cable is securely connected
between the machine and the computer.
• Check to see if LCD is showing an error message.
(See pages 19-1 to 19-3)
Reset the machine. Check the primary settings in
your application software to make sure it is set up
to work with your machine.
Your computer is not recognizing the printer input
buffer's full signal. Please make sure to connect the
printer cable correctly.
Reduce the printer resolution. Reduce the
complexity of your document and try again.
Reduce the graphic quality or the number of font
sizes within your application software.
Most laser printers have a restricted area that will
not accept print. Usually these are the first two
lines and last two lines, leaves 62 printable lines.
Adjust the top and bottom margins in your
document to allow for this.
19 - 9
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