Troubleshooting - Boss Audio Systems BV2950TU User Manual

Troubleshooting

If it appears that your DVD unit is faulty,
please first consult this checklist. It may
be that something simple has been
overlooked.
Under no circumstances should you try to
repair the player yourself, as this will
invalidate the warranty. Only qualified
service personnel can remove the cover
or service this player.
No Power
♦ If the power supply is connected to the
car accessory circuits, but the engine is
not turned on, switch the ignition key to
"ACC".
♦ Check if the fuse is blown. Then replace
with a new fuse.
♦ Check if the on/off button on the front of
the player is set to on.
No Picture
♦ Check if the monitor or TV is switched
on.
♦ Check if select proper mode has been
selected such as Disc Play mode or AV
mode.
♦ Check the video connection.
Distorted Picture
♦ Check the disc for fingerprints and
clean it with soft cloth, wiping from center
to the edge.
♦ Sometimes a small amount of picture
distortion may be present. This is not a
malfunction.
Completely Distorted Picture
♦ The disc format is not the same as the
TV-set used (PAL/NTSC).
No Color in Picture
♦ The disc format is not the same as the
TV-set used (PAL/NTSC).
Disc Does Not Play
♦ Be sure that the disc label faces up.
♦ Clean the disc.
♦ Check if the disc is defective by trying
another disc.
No Sound
♦ Check the audio connections.
The Player Does Not Respond to the
Remote Control
♦ Aim the remote control directly at the
sensor on the front of the player.
♦ Remove any obstacles which may
interfere with the signal path.
♦ Inspect or replace the remote control
battery.
Distorted or B/W Picture
♦ The disc format is not according to the
TV-set used (PAL/NTSC).
No Audio at Digital Output
♦ Check the digital connections.
♦ Check the Digital Audio menu to make
sure that the digital output is correctly
set.
♦ Check if the audio format of the
selected audio language matches your
receiver's capabilities.
Buttons Do Not Work
♦ Press Reset button on the front panel of
the DVD unit.
BV2950TU User's Manual - page 21